Logistics Administrator

• Process customer orders and handle queries
• Create sales and purchase orders in the system
• Keep trackers updated and share order progress
• Manage weekly US account orders and stock needs
• Support container planning, bookings and stock allocations
• Book freight, arrange collections and track shipments
• Send warehouses the correct shipping notes
• Solve daily shipping issues
• Raise invoices and credit notes
• Keep accurate records of orders, stock, pricing and paperwork
• Process international orders and required export documents
• Support compliance for customs and certification needs
• Provide team cover when needed
• Help improve processes and support cross‑team work

• Strong administrative skills with excellent attention to detail
• Experience using ERP systems
• Highly organised, methodical, and able to manage multiple priorities
• Strong communication skills with a customer‑focused approach
• Confident handling invoices
• Calm under pressure with a problem‑solving mindset
• Reliable, collaborative, and an effective team player

Experience in shipping, logistics, supply chain, or sales administration

• 22 days plus Bank Holidays
• 5% employer contribution into group pension scheme
• Group life assurance scheme
• Death in Service x 2 salary