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MMC Group LP Logo MMC Group LP · Banking

Lockbox Processor

United States, Nashville Employment contract 20.00 USD / Hour · Job Posted February 17, 2026
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Job Description

We are seeking a detail-oriented Lockbox Processing Associate to support high-volume remittance and payment operations. This role is responsible for extracting mail contents, processing payments, negotiating checks, and preparing output in strict accordance with client specifications and established turnaround times. This position operates in a deadline-driven production environment and requires accuracy, efficiency, and strong attention to detail. You will work under direct supervision with structured workflow guidance while contributing to overall departmental productivity standards. This opportunity is ideal for individuals who thrive in structured production environments and take pride in precision and efficiency.

Job Responsibility

  • Operate mail extraction equipment to open and process incoming lockbox payments
  • Review and process checks and remittance documents based on specific customer requirements
  • Perform manual and automated sorting according to client instructions
  • Stage work accurately and in a presentable format for downstream capture
  • Ensure documents are “clean” and prepared for imaging or data capture
  • Meet or exceed established productivity and quality standards
  • Cross-train to support all functional areas within the Lockbox department
  • Support additional Lockbox modules including RDE, Scanning, Mail Distribution, and Validations
  • Assist with other departmental tasks assigned to ensure daily operational completion

Requirements

  • Basic computer skills, including use of mouse, touch screen, and system reboot functions
  • Ability to work in a fast-paced, deadline-driven environment
  • Strong hand-eye coordination and attention to detail
  • Solid organizational and time management skills
  • Basic troubleshooting capabilities
  • Effective communication skills
  • Customer-focused mindset with the ability to prioritize tasks
  • Ability to perform routine tasks with consistency and accuracy
  • High School Diploma or equivalent
  • Prior experience in payments processing, remittance processing, or lockbox operations
  • Ability to stand for extended periods, particularly during morning processing, sometimes up to one to two hours
  • Frequent movement throughout the day, including getting up and down from a seated position to retrieve printed headers and prepare work
  • Continuous handling of paper documents and checks

What we offer

  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Additional voluntary benefits
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