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Location Manager

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Any Lab Test Now

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Location:
United States , Fishers

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Contract Type:
Not provided

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Salary:

22.00 - 25.00 USD / Hour

Job Description:

The Location Manager is responsible for the overall daily operations of a retail laboratory storefront. This role requires a blend of clinical expertise, administrative leadership, and customer service excellence. You will ensure the facility operates efficiently while providing a high-quality experience for customers seeking clinical, DNA, and drug/alcohol testing.

Job Responsibility:

  • Oversee day-to-day activities, including opening/closing procedures, inventory management, and maintaining a clean, professional retail environment
  • Train new Medical Assistants and Phlebotomists
  • Ensure all team members follow standard operating procedures (SOPs) and safety protocols
  • Perform phlebotomy and specimen collection (blood, urine, hair, saliva) for a wide range of tests
  • Ensure proper labeling, processing, and shipping to reference laboratories
  • Address customer inquiries, resolve complaints, and provide information about various testing options with confidentiality and discretion
  • Drive revenue growth by identifying local business partnership opportunities (e.g., employer drug testing programs) and promoting wellness services to the community
  • Maintain strict adherence to HIPAA, OSHA, and CLIA regulations to ensure patient privacy and workplace safety
  • Manage daily cash reconciliation, billing for corporate accounts, and monitoring the location’s budget and performance goals

Requirements:

  • At least 3 years of management experience, preferably in a healthcare or retail setting
  • A stable work history is required
  • Proficiency in phlebotomy
  • Certified Medical Assistant (CMA), Phlebotomy Technician (CPT), or similar clinical credential preferred
  • Strong leadership
  • Excellent communication
  • A "customer-first" mentality
  • Ability to learn and use specialized Laboratory Information Systems (LIS), standard office software, and computers
What we offer:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Paid time off
  • Opportunity for professional growth within a national franchise network

Additional Information:

Job Posted:
January 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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