Location Coordinator

• Building management
• Monitoring tenants and low-level tenancy queries
• Daily welfare checks / calls to tenants within the block
• Responding to alarm activations
• Working as part of a team
• Liaising with other departments within the housing function
• Organising diverse activities for tenants as part of a robust tenant engagement strategy
• Reporting of repairs / defects and seeing these through to completion
• Health and safety checks and monitoring
• Liaising with external organisations to help deliver the housing service

• Excellent customer service skills
• Excellent communication skills
• Housing Experience is preferred, but not essential
• The ability to work alone and as part of a team
• Ability to adapt to varying scenarios
• Understand the importance of compliance and health and safety

Housing Experience

• 28 days annual leave (plus bank holidays) for full time employees
• pro-rata to part time employees
• Working from home up to 2 days per week, if relevant to the role
• Health cash plan membership
• Access to savings on gym memberships plus cash back and discounts on purchases from major retailers
• Generous pension scheme with life insurance of 3 x salary