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Location Coordinator

United Kingdom, Cramlington Employment contract 12974.49 GBP / Year · Job Posted May 29, 2026
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Job Description

Are you passionate about working with people, can make them feel respected and demonstrate a passion for making a difference to people's lives? If so, then our Location Coordinator post is for you! About the role: We are looking to recruit a passionate and self-motivated individual to come on board and deliver a first-class housing service. Keeping our tenants at the heart of everything you do, you will be responsible for managing apartments in the Northumberland area; Rosebrough, Cramlington. It's fantastic if you have previous housing experience however this is not essential, as our first-class training and support will ensure you succeed in the role. We’re looking for someone who can drive a quality housing service, help our tenants, and work well as part of a team. The role is a dynamic one and will incorporate many tasks and duties. We need someone responsible and who shows a can-do attitude from the start.

Job Responsibility

  • Building management
  • Monitoring tenants and low-level tenancy queries
  • Daily welfare checks / calls to tenants within the block. Weekend calls on a rotational basis
  • Responding to alarm activations
  • Working as part of a team
  • Liaising with other departments within the housing function
  • Organising diverse activities for tenants as part of a robust tenant engagement strategy
  • Reporting of repairs / defects and seeing these through to completion
  • Health and safety checks and monitoring
  • Liaising with external organisations to help deliver the housing service

Requirements

  • Excellent customer service skills
  • Excellent communication skills
  • Housing Experience is preferred, but not essential
  • The ability to work alone and as part of a team
  • Ability to adapt to varying scenarios
  • Understand the importance of compliance and health and safety

Nice to have

Housing Experience

What we offer

  • 28 days annual leave (plus bank holidays) for full time employees
  • pro-rata to part time employees
  • Health cash plan membership so you can save money by claiming cash back – over £1000 each year - towards essential healthcare such as dental, optical, physio and loads more. We’ll also cover the costs of including any dependent children in the scheme – up to the age of 21 or 24 if in full time education – that you may have
  • Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more
  • Generous pension scheme with life insurance of 3 x salary

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