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Local Supplier Lead

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360 Resourcing Solutions

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Location:
United Kingdom , Bourton-on-the-Water

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

23809.50 GBP / Year
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Job Description:

We’re looking for a Local Supplier Lead to join our team. You’ll manage properties, support housekeepers, liaise with owners, and make sure every guest has a flawless stay. During busy times, you’ll also jump in with the Managed Service Team to keep everything running smoothly.

Job Responsibility:

  • Build and maintain strong relationships with cleaners, suppliers, and property owners
  • Recruit, train, and manage self-employed housekeepers and maintenance contractors
  • Ensure properties are cleaned and maintained to standard, conducting visits as needed
  • Support the Property Services HUB and assist with cleaning or maintenance when required
  • Monitor performance, provide feedback, and act on NPS results for continuous improvement
  • Participate in the out-of-hours emergency callout rota as needed

Requirements:

  • Full UK driving licence
  • Strong customer service skills
  • Basic property maintenance/DIY knowledge
  • Excellent negotiation, problem-solving, and organisational skills
  • Contractor management experience and ability to build strong relationships
  • IT literate – confident with MS Office and internal databases

Nice to have:

  • Holiday let or hospitality experience
  • Know the local area well
  • Experience seeing work orders through from start to finish
What we offer:
  • Performance bonus – up to 5% of salary
  • 33 days holiday (including bank hols) + extra days with long service
  • Your birthday off
  • Two paid volunteering days each year
  • Enhanced Maternity & Paternity leave (24 weeks maternity, 3 weeks paternity at 100% pay)
  • Generous discounts on stays for you, family & friends
  • Employee savings scheme
  • 24/7 mental health support and health cash plan
  • Loads of training & development opportunities

Additional Information:

Job Posted:
March 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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