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We are partnering with one of the country’s leading charities supporting adults who is opening a brand-new acute mental health supported living service, in Shrewsbury, and is looking for a Local Service Manager to lead it from the ground up. Supported living service for adults with acute mental health needs, including conditions such as schizophrenia and personality disorders; 10 self-contained flats, each with its own bedroom, bathroom, kitchen and living space, plus communal areas and an on-site office; 24-hour staffing model with waking night staff (team of approximately 12-15 staff including bank workers); Non-CQC regulated service; Located close to other services across Shrewsbury and Telford.
Job Responsibility
Provide strong, values-led leadership in building and developing a new service team from the ground up
Lead on the recruitment, induction, training and performance management of all staff, including senior support workers and night staff
Oversee tenant vetting and the safe, well-paced onboarding of all new residents
Ensure delivery of safe, effective and person-centred support, including oversight of support planning and risk management
Maintain compliance with relevant legislation, safeguarding and regulatory requirements
Build and manage strong working relationships with the local authority, healthcare professionals, families and other external partners
Requirements
Minimum 12 months' experience in a management role within health or social care
Minimum 12 months' experience working within mental health services
A strong, demonstrable understanding of acute mental health conditions and recovery-focused approaches
Practical experience of housing management (rent, arrears, budgets and Universal Credit)
Strong leadership, organisational and communication skills, with the confidence to build a team and a culture from scratch
Sound knowledge of safeguarding, risk management and regulatory compliance
Nice to have
Level 5 Health & Social Care qualification
Background as a Mental Health Practitioner, such as an RMN, Social Worker or Occupational Therapist
What we offer
Platinum Employer Award status
Significantly increased budget for internal and external qualifications and training