CrawlJobs Logo

Local IT Support

Italy, Milano · Job Posted February 17, 2026
Apply Position
Job Link Share

Job Description

We are hiring a Local IT Support for Events and Audio-Video with strong technical skills in both software and hardware, able to support end users and manage AV setups for corporate events. Reporting to the Employee IT Services Local Manager, the role involves regular interaction with C-Level executives, requiring professionalism and confidence. The candidate will also mentor a junior colleague to ensure continuity in video direction and editing during absences.

Job Responsibility

  • Provide technical support for audio/video events
  • Install and configure hardware and software
  • Perform routine maintenance and updates
  • Set up and manage meeting rooms and systems
  • Train users and offer live support during events
  • Collaborate with IT teams on related projects
  • SW/HW support for the end-users

Requirements

  • 2/3 years of experience in the audio/video processing (expertise in tools like Exterity/Watchout or equivalent solutions)
  • On-site presence during the weekend in case of specific events with an average of 2 weekends per month
  • Knowledge of MagicInfo / Exterity / WatchOut software is appreciated
  • Excellent English speaker
  • On-Site presence required during the week-ends with an average of 2 week-end per month
  • On-Site presence required during all Events
  • Flexibility and Availability
  • Educational Background in Information Technology
  • Strong problem solving skills
  • Solid experience with Microsoft software packages
  • Solid experience in Hardware management (Computer, Printer, Mobile, Network, Mac)

What we offer

  • Access to our cutting-edge learning platform, Leonardo, and personalized development programs
  • Enjoy flexible work conditions, health insurance coverage, ticket restaurants, internal rooftop canteen
  • Join the Corporate Shareholding Program “BOOST”
  • Access special offers for employees on a vast range of eyewear, eye care products, and fashion apparel
  • Enjoy our “Disconnect Program” a holistic approach to work-life balance, including initiatives for mental health, yoga, jogging sessions, and more

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Local IT Support

8 matching positions

Senior IT Support Engineer

We are looking for a highly motivated and customer-focused Senior IT Support Eng...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
amaris.com Logo
Amaris Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline, or equivalent practical experience
  • Minimum 7 years of experience in IT Support, Desktop Support, End User Computing (EUC), or Service Desk environments
  • Proven experience providing VIP or Executive Support in a corporate environment is mandatory
  • Strong experience supporting Windows-based desktop and laptop environments, hardware troubleshooting, software installation, and peripheral devices
  • Hands-on experience with ticketing systems and incident management processes
  • Good understanding of IT support operations, service management practices, and customer support principles
  • Exposure to local network troubleshooting and coordination with infrastructure teams
  • Experience performing PC deployment, IMAC activities, hardware refreshes, and workplace technology support
  • Familiarity with conference-room technologies, collaboration tools, and event-support activities is an advantage
  • Ability to work independently, prioritize multiple tasks, and perform effectively under pressure
Job Responsibility
Job Responsibility
  • Provide Level 2 technical support for end users and service requests within agreed service levels
  • Manage and maintain ticket updates throughout the incident lifecycle to ensure timely communication and resolution
  • Escalate unresolved incidents and service requests to the appropriate support teams within defined timelines
  • Deliver high-quality support to VIP users, ensuring prompt response and resolution of technical issues
  • Liaise with clients, internal IT teams, and third-party vendors to coordinate issue resolution and service delivery
  • Perform PC staging, deployment, configuration, and installation activities for new and existing users
  • Execute IMAC (Install, Move, Add, and Change) requests for workplace IT equipment and services
  • Conduct hardware and software maintenance, troubleshooting, and support for desktops, laptops, peripherals, and related devices
  • Coordinate hardware repair and replacement activities with Service Desk teams and external vendors
  • Provide support for conference rooms, meetings, and special events to ensure seamless technology operations
What we offer
What we offer
  • Global Diversity: Be part of an international team of 110+ nationalities
  • Trust and Growth: 70% of our leaders started at entry-level
  • Continuous Learning: Internal Academy and over 250 training modules
  • Vibrant Culture: Afterworks, team-building events
  • Meaningful Impact: CSR initiatives including WeCare Together program
  • Fulltime
Read More
Arrow Right

It Support

You would start out as an IT Services Assistant working closely with our global ...
Location
Location
Spain , Barcelona
Salary
Salary:
Not provided
mdpi.com Logo
MDPI
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Information Technology, Computer Science, or a related field
  • alternatively, a high school diploma with at least 2 years of relevant professional experience
  • Previous work experience or internship in a similar IT support role is considered an advantage
  • Strong knowledge of computer hardware, software, and networking fundamentals
  • Good knowledge of Microsoft 365, Exchange, and ticketing systems
  • General understanding of Windows operating systems
  • Customer-oriented mindset with patience and strong problem-solving skills
  • Excellent communication and interpersonal skills
  • Proficiency in English (minimum B2 level)
  • Spanish is considered an advantage
Job Responsibility
Job Responsibility
  • Serve as the first point of contact for employees seeking technical IT assistance
  • Communicate proactively with the IT team and management regarding daily tasks and responsibilities
  • Perform general troubleshooting, repairs, and upgrades of company hardware and equipment
  • Follow key IT processes, including user onboarding and off-boarding
  • Manage and install operating systems and identify and troubleshoot software-related issues
  • Record incidents, problems, and their resolutions in internal systems and logs
  • Manage and perform basic troubleshooting on the company’s IT network
  • Administer Microsoft 365 and Exchange at a basic level, including creating and managing users, groups, and mailboxes
  • Handle Jira tickets and provide local and remote IT support
  • Maintain the local office asset inventory using internal systems
What we offer
What we offer
  • Private Health Care Insurance
  • Gym membership discount
  • Flexible start-time work schedule
  • Team-building activities and company events
  • 24 working days per calendar year in addition to public and bank holidays in Spain
  • Prime work location in Barcelona
  • Mentorship and training opportunities
  • Professional development opportunities
  • Competitive salary and bonus system for high performers
  • Fulltime
Read More
Arrow Right

IT Support Lead

We are looking for an experienced IT Support Lead to join our team in Austin, Te...
Location
Location
United States , Austin
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of IT technical support experience, with ability to work independently
  • Proven experience in Active Directory administration and IT service management
  • Strong knowledge of service desk management and ticketing systems
  • Hands-on expertise with Mac OS and Jamf Casper Suite
  • Familiarity with virtual desktop infrastructure (VDI) and deskside support
  • Ability to troubleshoot cloud-based applications and Windows environments
  • Skilled in endpoint management and light system administration
  • Comfortable operating independently as a visible and proactive site lead
  • Excellent communication and problem-solving skills in a dynamic work environment
Job Responsibility
Job Responsibility
  • Provide Level 1 and Level 2 technical support for onsite and remote users, addressing immediate IT needs efficiently
  • Serve as the escalation point for local IT issues, coordinating with global support teams as required
  • Manage endpoint engineering tasks and perform light system administration to maintain operational efficiency
  • Administer Jamf for Mac devices, including provisioning, group management, and laptop deployments
  • Troubleshoot and support a variety of cloud-based applications used across the organization
  • Ensure optimal performance and user support in Windows-based environments
  • Monitor and manage service desk tickets to resolve issues promptly and effectively
  • Maintain the functionality of virtual desktop infrastructure (VDI) and provide deskside support as needed
  • Implement best practices for IT service management (ITSM) and Active Directory administration
  • Collaborate with stakeholders to identify and address technology needs proactively
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

It Support Engineer Ii, Ops Tech Solutions (Ots)

About Operations Technology Solutions (OTS): Operations is at the heart of Amazo...
Location
Location
United States , Daytona
Salary
Salary:
60700.00 - 106300.00 USD / Year
mygwork.com Logo
myGwork - LGBTQ+ Business Community
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of IT client, server, and network service delivery experience
  • 4+ years of IT systems or relevant commercial production environment experience
  • 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
  • 4+ years of Microsoft administration, Linux administration, or Cisco IOS (CLI) experience
  • 4+ years of troubleshooting in a multi-user high availability environment experience
  • 4+ years of PC repair, troubleshooting, deployment and liquidation experience
  • High school or equivalent diploma
Job Responsibility
Job Responsibility
  • Troubleshooting difficult IT problems without SOPs
  • Planning and coordinating CMs and CM templates
  • Collaborating with internal teams or vendors to execute projects
  • Leading continuous improvement efforts
  • Auditing the quality of work performed and provide constructive feedback when necessary
  • Automating manual tasks
  • create/improve small tools that help make team operations more efficient
  • Serving as the first point of escalation
  • Participating in hiring, training and development of others
  • Supporting customers from multiple buildings in the area, as well as remote customers
What we offer
What we offer
  • Comprehensive healthcare benefits starting on Day 1
  • Matching 401(k) program
  • Up to 20 weeks of paid parental leave
  • Casual dress code
  • Sign-on payments
  • Restricted stock units (RSUs)
  • Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Fulltime
Read More
Arrow Right

It Support Specialist

We are looking for an IT Support Specialist to provide dependable technical assi...
Location
Location
United States , New Jersey
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hands-on experience providing Level 2 IT support in a help desk, desktop support, or similar technical environment
  • Strong working knowledge of Microsoft Windows and the ability to troubleshoot desktop-related issues efficiently
  • Experience supporting Microsoft 365 products and services in a business setting
  • Familiarity with service desk ticket management and maintaining accurate support documentation
  • Basic network troubleshooting skills, including identifying common connectivity and hardware issues
  • Ability to deliver excellent customer service while supporting users with varying levels of technical knowledge
  • Exposure to Windows Server support is preferred
  • Experience with ConnectWise Manage, Automate, or Control is preferred but not required
Job Responsibility
Job Responsibility
  • Deliver technical support for users both remotely and at client locations within a reasonable local travel radius
  • Resolve issues involving Windows desktops, user workstations, and common operating system problems
  • Support Microsoft 365 environments, including account access, application troubleshooting, and day-to-day end-user assistance
  • Investigate and remediate malware, virus, and other endpoint security incidents
  • Assist with Windows Server problem resolution and perform basic repair or support tasks
  • Perform entry-level network setup and diagnostic work
  • Use service desk tools and support platforms to document requests, manage tickets, and provide timely follow-up
  • Communicate clearly with users, prioritize issues appropriately, and escalate concerns when needed
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Company 401(k) plan
Read More
Arrow Right

IT Support Technician

Intratek Computer, Inc., an Irvine, California based company, was founded and in...
Location
Location
United States , Santa Ana
Salary
Salary:
Not provided
intrapc.com Logo
Intratek Computer, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduation from high school or G.E.D. equivalent
  • Three years of progressively responsible experience supporting end-users in the use and operation of computer hardware and software
  • An Associate’s degree in computer technology or comparable degree or the equivalent coursework in a trade or vocational school may be substituted for two years of the required general experience
  • A valid California Class C driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions at various Justice Centers
  • A+ Certification issued by the Computing Technology Industry Association or equivalent
  • Ability to lift equipment weighing up to 50 pounds
  • climb, bend, kneel and stoop to access cables and data ports underneath and behind desks and furniture
  • speak clearly and understandably and hear clearly both in-person and over the telephone
  • vision for both close and distance work
Job Responsibility
Job Responsibility
  • Receives and responds to inquiries and requests for technical assistance from end-users on computer software and hardware, printers, other peripheral equipment, local area networks, various server platform connections and secure dial-in access
  • troubleshoots, diagnoses and resolves first and second level hardware, software and network connectivity problems via remote access, on-site, or by telephone
  • opens, logs and documents action taken on problem calls in the help desk software
  • Installs, configures and upgrades hardware and standard software in accordance with established end-user profiles
  • establishes and configures network connectivity for hardware and devices, including terminal session identifications and network printers
  • removes programs as needed
  • checks overall software performance and compatibility with other software and operating systems
  • modifies software parameters and settings
  • installs and administers print services
  • backs up and restores corrupted files
What we offer
What we offer
  • Medical benefits
  • Paid vacation
  • Paid holidays
  • Fulltime
Read More
Arrow Right

Senior Manager, IT Support

We are looking for an experienced Senior Manager, IT Support to lead enterprise ...
Location
Location
United States , New York
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 8 years of experience in enterprise IT support, service management, or helpdesk leadership within a fast-paced, growth-oriented technology environment
  • Minimum 3 years of experience in a Senior Manager-level role or above with responsibility for leading support organizations
  • Proven success managing IT support teams that operate across global time zones, not limited to a primarily local team structure
  • Hands-on operational ownership of a modern service management platform such as Jira Service Management, Console, Atomicwork, or a comparable solution
  • Strong knowledge of incident management, request fulfillment, change management, governance practices, and escalation frameworks
  • Working understanding of identity and access management concepts, including the ability to collaborate on automation and governance efforts involving platforms like Okta
  • Demonstrated ability to influence cross-functional stakeholders and communicate effectively with both distributed teams and executive leadership
  • Familiarity with technologies such as Active Directory, backup tools, Cisco technologies, computer hardware, and configuration management practices
Job Responsibility
Job Responsibility
  • Lead IT support operations across multiple regions and time zones, ensuring consistent service coverage and strong team coordination in a global support model
  • Shape and enforce scalable service management practices covering incidents, service requests, change control, governance standards, and escalation procedures
  • Oversee the administration and optimization of enterprise support platforms such as Jira Service Management, Console, Atomicwork, or similar tools used for service delivery
  • Partner with Platform Engineering and related technical teams to improve automation, access controls, and identity-related support processes within environments such as Okta and Active Directory
  • Guide the organization through large-scale tooling or platform changes, maintaining service continuity and clear communication throughout implementation
  • Develop team members into trusted escalation points and emerging leaders by coaching individual contributors and encouraging greater ownership
  • Build strong working relationships with stakeholders across HR, Legal, Security, Finance, and business leadership to advance support initiatives and operational improvements
  • Use agile ways of working along with tools such as Jira and Confluence to manage priorities, document processes, and track program execution
  • Support enterprise technology environments involving computer hardware, configuration management, Cisco technologies, and backup-related systems as part of broader service operations
Read More
Arrow Right

It Support Specialist

We are looking for an IT Support Specialist to provide dependable technical assi...
Location
Location
United States , South Amboy
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hands-on experience providing Level 2 IT support in a help desk, desktop support, or similar technical environment
  • Strong working knowledge of Microsoft Windows and the ability to troubleshoot desktop-related issues efficiently
  • Experience supporting Microsoft 365 products and services in a business setting
  • Familiarity with service desk ticket management and maintaining accurate support documentation
  • Basic network troubleshooting skills, including identifying common connectivity and hardware issues
  • Ability to deliver excellent customer service while supporting users with varying levels of technical knowledge
Job Responsibility
Job Responsibility
  • Deliver technical support for users both remotely and at client locations within a reasonable local travel radius
  • Resolve issues involving Windows desktops, user workstations, and common operating system problems to keep employees productive
  • Support Microsoft 365 environments, including account access, application troubleshooting, and day-to-day end-user assistance
  • Investigate and remediate malware, virus, and other endpoint security incidents using sound troubleshooting practices
  • Assist with Windows Server problem resolution and perform basic repair or support tasks when server-related issues arise
  • Perform entry-level network setup and diagnostic work to identify connectivity problems and support stable infrastructure
  • Use service desk tools and support platforms to document requests, manage tickets, and provide timely follow-up
  • Communicate clearly with users, prioritize issues appropriately, and escalate concerns when additional expertise is needed
What we offer
What we offer
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life and disability insurance
  • 401(k) plan
  • Free online training
  • Access to top jobs
  • Competitive compensation
  • Fulltime
Read More
Arrow Right