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Local Housing Manager

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Portsmouth City Council

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Location:
United Kingdom , Portsmouth

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Category:

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Contract Type:
Not provided

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Salary:

42838.00 - 47181.00 GBP / Year

Job Description:

Brilliant opportunity to join Portsmouth Homes as a Local Housing Manager. The Social Housing Sector has seen considerable change in the last 2 years with the addition of new and revised regulation including a new set of consumer standards. Portsmouth Homes is undertaking a programme of change to respond to the new environment and changes in expectations from our tenants and leaseholders.

Job Responsibility:

  • Manage a team of Generic Housing Officers to provide housing services
  • Provide general Tenancy Management, ASB Management, effective Void Management (including decants when needed) to minimise void turnaround times
  • Provide Income management including basic budgeting and benefit advice
  • Work closely with other peers across the Directorate, other agencies and stakeholders
  • Ensure policy and process is followed to create consistency of service across teams
  • Contribute to policy and process design
  • Attend meetings across the organisation and directorate to represent Portsmouth Homes housing management service

Requirements:

  • Knowledge and experience of social housing law and provision of generic housing management services
  • Focus on good customer service
  • Ability to create accurate and relevant notes of conversations and reasons for actions or non-actions
  • Ability to manage service through performance management, data analysis and resource deployment
  • Understanding of the regulatory framework and responsibility for team's compliance with consumer standards
  • Adaptable and may be required to work on specific Housing Management related projects
  • Right to Work in the UK

Additional Information:

Job Posted:
March 25, 2026

Expiration:
April 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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