Local Dispatcher Job at JH Rose Logistics (El Paso)

Technician, End User Support

The End User Support (EUS) Technician works onsite providing tier 1 and tier 2 d...

Location

United States , Rochester

Salary:

23.76 - 42.86 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

Associate's Degree Computer Science or equivalent
1-year related IT Field experience. Hands on Enterprise experience in computer support
1-year related IT Field experience. Experience understanding an Enterprise/Call Center or Retail Environment
Customer Service - Able to provide excellent customer service skills in person, in writing, and on the phone
Troubleshooting Skills - Basic level understanding of troubleshooting application (O365, web browsers, end point security), hardware, and OS (Windows, Mac OS, and iOS) issues
Client Hardware - Ability to diagnose and repair client hardware to include things such as
desktops, laptops, monitors, mice, point of sale systems, client periphrials, mobile devices, printers, docking stations, etc.
Networking - Basic understading of networking technologies to include TCP/IP, Wireless technologies, patch panels, cabling, etc.
Telephony - Basic level understanding of VOIP, voicemail, headsets, and Telephony systems
Ability to work independently, manage time/resources in an organized fashion with quality and communication and documentation.

Job Responsibility

Provide tier 1 and tier 2 onsite and remote support to resolve Incidents, Problems, and Requests.
Diagnose, troubleshoot, repair, and resolve issues with end user systems, approved software OS and applications, networked, wireless, phones, headsets, and/or printing systems.
Implement, replace, and decommission systems. Provide training on new systems as needed.
Participate and provide input to problem management process and knowledge management system
Managing and working through escalations from inside or outside the EUS organization, including resolution documentation and follow up.
Project related tasks including but not limited to equipment installs, moves, changes, decommissioning of hardware as well as providing onsite smart-hands, store builds, and other project-related tasks.
Contribute by creating Knowledge Articles
Ensure local site operations are adhering to EUS standards (ex.IDF/MDF closets).
Training and skill development

What we offer

annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical, dental and vision insurance
flexible spending account
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays

Fulltime

Transport Coordinator

Handling vessel scheduling and local transportation Coordination with transporte...

Location

India , Navi Mumbai

Salary:

Not provided

Randstad

Expiration Date

June 21, 2026

Requirements

5 years experience

Job Responsibility

Handling vessel scheduling and local transportation
Coordination with transporters, tracking deliveries, and ensuring timely dispatches

Fulltime

Assistant Manager of Local Dispatch

The Assistant Manager of Local Dispatch supports the daily management of dispatc...

Location

United States , El Paso

Salary:

55000.00 - 65000.00 USD / Year

JH Rose Logistics

Expiration Date

Until further notice

Requirements

High school diploma or GED required
Associate’s or Bachelor’s degree preferred
3–5 years of warehouse, distribution, or logistics experience
1–3 years of supervisory or team lead experience
Experience in Mcleod
Local Cartage & Intermodal experience
Proficiency in Microsoft Excel and reporting tools
Ability to work in a fast-paced, high-pressure environment
Strong communication and interpersonal skills
Knowledge of transportation regulations and compliance requirements

Job Responsibility

Supervise, coach, and develop a team of dispatchers to ensure high performance and accountability
Assist in training new dispatch staff
Maintain strong relationships with key accounts
Troubleshoot operational issues within new software platforms
Ensure accurate data entry and reporting
Support rollout and training of systems (TMS, ELD, routing tools)
Monitor workload distribution and adjust staffing as needed to meet demand
Ensure on-time pickups/deliveries and maximize equipment utilization
Conduct performance evaluations and provide ongoing feedback
Oversee daily dispatch activities including route planning, load assignments, and fleet schedule optimization

What we offer

401(k)

Fulltime

New

Technical Support Analyst (Overnight)

JOB SUMMARY: Provide initial technical support to Clients by troubleshooting app...

Location

United States , Plano

Salary:

Not provided

Beazer Homes

Expiration Date

Until further notice

Requirements

High school diploma or GED
2+ years of relevant experience in a technical help desk environment preferred
Certifications such as CompTIA A+, CompTIA Network+, MCP/MCDST/MCSA preferred
Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process
Pass background checks as needed
Valid driver’s license, personal auto insurance and reliable personal vehicle
Ability to travel to Client sites as needed, leveraging personal vehicle for local dispatch

Job Responsibility

Provide initial technical support to Clients by troubleshooting applications, systems access, resolving hardware, software, and network related issues
Receive information, diagnose symptoms, and resolve IT-related problems
Deliver Client service within specified service levels
Firstline responder to incoming issues through chat, email-generated tickets, or phone
Direct unresolved issues to the next level of support personnel
Troubleshoot straightforward workstation-based software and hardware issues with Microsoft supported Windows Operating systems, Microsoft supported Office/O365, Adobe, Apple Mac supported Operating systems, Sophos and other major AV brands, component failure and pending failure behavior, failed startup beep codes, computer event logs and 3rd party alerting tools, local and network printers and other peripherals
Assist users with basic technical questions
Understand and troubleshoot basic user permissions and workstation interaction in domain and workgroup environments
Understand and administer user level tasks in Microsoft Office 365 environment
Learn the difference between sync’d and cloud environments, licensing levels, and perform various user account actions

Fulltime

Customer Service and Dispatch Clerk

Location

Canada , Montréal

Salary:

52000.00 - 55000.00 CAD / Year

Randstad

Expiration Date

Until further notice

Requirements

Essential Bilingualism: Perfect command of both English and French (oral and written). Given our Canada-wide operations, this role requires daily communication with English-speaking clients and partners located outside of Quebec, as well as covering territories beyond the province that necessitate the use of English
Relevant Experience: Minimum of 2 years of experience in a call center, a financial institution (such as RBC or BMO), or the insurance sector
Geographic Knowledge: Excellent knowledge of the city of Montreal and its surrounding areas (North Shore/South Shore) is a major asset for optimizing technician dispatch
Soft Skills: You are recognized for your punctuality, professional presentation, and ability to thrive in a fast-paced environment
Commitment: A strong desire to build a long-term career within a stable local company

Job Responsibility

Dispatch and coordinate service calls for a fleet of nearly 40 installation technicians across Quebec and Ontario
Handle a high volume of inbound calls (60-80 per day) for appointment scheduling and customer support
Greet and assist customers at the front desk of our Montreal branch for file processing and payments
Optimize appointment schedules using our digital management system
Collaborate closely with the billing and sales departments to ensure a seamless customer experience

What we offer

Competitive starting salary between $52,000 - $55,000 per year, based on experience
Stable daytime schedule: 8:30 AM to 5:00 PM, Monday to Friday (40h/week)
Comprehensive group insurance package
Retirement plan with employer contribution
Modern, dynamic, and high-tech work environment
Close-knit team and supportive management focused on employee development

Fulltime

Customer Service and Dispatch Clerk

A CAREER, NOT JUST A JOB Are you looking for stability with an industry leader ...

Location

Canada , Montreal

Salary:

52000.00 - 55000.00 CAD / Year

Randstad

Expiration Date

June 13, 2026

Requirements

Essential Bilingualism: Perfect command of both English and French (oral and written)
Relevant Experience: Minimum of 2 years of experience in a call center, a financial institution (such as RBC or BMO), or the insurance sector
Geographic Knowledge: Excellent knowledge of the city of Montreal and its surrounding areas (North Shore/South Shore) is a major asset
Soft Skills: You are recognized for your punctuality, professional presentation, and ability to thrive in a fast-paced environment
Commitment: A strong desire to build a long-term career within a stable local company

Job Responsibility

Dispatch and coordinate service calls for a fleet of nearly 40 installation technicians across Quebec and Ontario
Handle a high volume of inbound calls (60-80 per day) for appointment scheduling and customer support
Greet and assist customers at the front desk of our Montreal branch for file processing and payments
Optimize appointment schedules using our digital management system
Collaborate closely with the billing and sales departments to ensure a seamless customer experience

What we offer

Competitive starting salary between $52,000 - $55,000 per year, based on experience
Stable daytime schedule: 8:30 AM to 5:00 PM, Monday to Friday (40h/week)
Comprehensive group insurance package
Retirement plan with employer contribution
Modern, dynamic, and high-tech work environment
Close-knit team and supportive management focused on employee development

Fulltime

Dispatch Student

We are currently recruiting an energetic, results-focused post-secondary student...

Location

Canada , Winnipeg

Salary:

Not provided

Bison Transport

Expiration Date

Until further notice

Requirements

Currently enrolled in a post-secondary education with a focus on any combination of Supply Chain, Management, or Business Administration, or related field
Ability to work independently and work effectively as a team player
Exceptional customer service skills
Flexibility to meet changing work needs and demands
Ability to thrive in a multi-tasking, deadline oriented, high volume and fast-paced environment
Strong attention to detail
Full‑time availability during the summer
Weekend availability is required to support operational needs

Job Responsibility

Communication with customers and drivers via telephone, email, chat, and satellite
Assisting with customs-related issues for South- and North-bound shipments
Providing our drivers with information such as customer specifics, routing, road conditions, and other information
Problem solving by working closely with our drivers and internal departments to service our customers
Working closely with our Customer Service, Customs, Planning, and other internal teams
Helping with breakdown situations and working closely with our local shop

What we offer

Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
Dispersed work environments that promote a healthy work-life balance
Meaningful and impactful work and projects with an essential service provider
Join our engaging Wellness Program & extracurricular sports teams

Parttime

Truck dispatcher

We are looking for a highly organized and proactive Truck Dispatcher to join our...

Location

Canada , Terrebonne

Salary:

60000.00 - 70000.00 CAD / Year

Randstad

Expiration Date

Until further notice

Requirements

2+ years of experience in truck dispatching or logistics coordination
Proficiency with TMS software (e.g., Isaac, TruckMate, or TMW) and Microsoft Office
Strong knowledge of Quebec and North American road networks
High school diploma

Job Responsibility

Fleet Coordination: Plan, schedule, and dispatch drivers for local, regional, and/or long-haul (LTL/FTL) routes
Monitoring & Support: Track driver locations and HOS (Hours of Service) in real-time using GPS and ELD systems
provide support during breakdowns or weather delays
Client Relations: Act as the primary point of contact for customers, providing accurate ETAs and resolving delivery issues professionally
Load Management: Negotiate rates with brokers and utilize load boards (DAT, Truckstop) to minimize empty miles
Documentation: Prepare and manage customs paperwork (ACE/ACI manifests) for cross-border shipments, BOLs, and driver trip envelopes
Compliance: Ensure all drivers and equipment comply with DOT, MOT, and Quebec transportation regulations

What we offer

Comprehensive benefits package (Health, Dental, Life Insurance)
Group RRSP with employer matching
Opportunities for career advancement within a growing company
Permanent position Monday to Friday Day Shift

Fulltime

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Local Dispatcher

Job Description

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