This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Local Dispatcher will assist in providing direction and communication with Local Division Drivers; ensuring contact compliance, system monitoring, and coordinating deliveries in order to maintain on-time performance, maximize efficiency, and minimize customer wait times as well as service disruptions.
Job Responsibility:
Set positive example for Local Drivers by providing support and positive leadership
Responsible for positive employee morale and quality customer service
Assess staffing needs as determined by service hours and peak delivery periods
Ensure dispatch protocols are in compliance with both client and company policies and procedures
Participate in the training programs for new hires
Monitor dispatch performance as it relates to driver incidents, equipment failure, vehicle breakdowns, and other potential service disruptions
Ensure timely communications with other departments (including warehouses) of load changes
Requirements:
Must have a high school diploma or GED
Minimum 1 year or more related experience and/or training
or equivalent combination of education and experience
Experience with McLeod (Strongly preferred)
Excellent interpersonal and communication skills
Ability to read and interpret documents
Ability to add, subtract, multiply
Proficiency in the use of Microsoft Office Products