Lobby Supervisor

Join our team at The Portlaoise Plaza as a Full-time Lobby Supervisor and be a vital part of creating memorable coffee experiences for our valued customers. Please note this is not a part-time or occasional role. Candidates must be available for a flexible work schedule: Monday to Sunday. The Lobby Supervisor provides ongoing support to the Management Team to ensure customers receive the best quality, service, and cleanliness each time they visit the store. They must interact with customers, staff, and management in a friendly and efficient manner to achieve this result. The Lobby Supervisor is responsible for overseeing and coordinating the Lobby Team to ensure that all operations within the lobby and public areas are carried out efficiently, professionally, and in accordance with company standards. This role involves maintaining a clean, safe, and welcoming environment at all times and ensuring that all assigned tasks are completed to the highest standard. Responsibilities include ensuring that tables and seating areas are clean and free from spillages, bins are emptied regularly, floors are kept clean and dry, and all public areas and toilets remain clean, fully stocked, and presentable throughout operating hours. The Lobby Supervisor is expected to perform all responsibilities in full compliance with the training and operational procedures provided. In addition, they must ensure that all team members adhere to the same standards, following established training, health, and safety protocols at all times.