Lobby Services Associate Job at Aramark UK (Chicago)

Lobby Lounge Manager

Rise with us and take the lead in ensuring the smooth and seamless operation of ...

Location

Australia , Melbourne

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Current RSA certificate
Experience in a similar food & beverage leadership role
Full Australian working rights
Confident in managing people, service, and productivity in a busy venue
Passionate about team development, customer service and operational excellence
Solutions-focused with a calm, can-do attitude
Committed to creating a welcoming, high-performing workplace

Job Responsibility

Review rosters & productivity
Manage reservation systems and correspond with guests regarding enquiries and complaints
Aid the Food & Beverage Manager with planning and implementing promotions and events
Be able to step in operationally to cover various roles within the venue
Communicate in a clear and effective manner, hold team accountable
Build and maintain rapport with associates and contribute to creating a collaborative and cooperative team environment
Drive roll-out of team trainings and maintaining staff engagement through ongoing development
Have a regular presence in operations to ensure standards are being met
Own BSC goals by leading the team towards achieving them
Be a supportive and empowering leader who encourages initiative, ownership and growth

What we offer

Exclusive staff discounts on food, beverage and hotel stays (including all Marriott International properties) for you, your family and friends
Life With the Works program including flexible working hours, sabbatical leave, and paid birthday leave
Unlimited access to global learning and development programs and career growth across Marriott International
Employee Assistance Program for emotional, physical and financial wellbeing support
Employee Referral Incentives – refer a friend and get rewarded
Be part of the largest hotel group in the world that values equality, diversity and inclusion

Fulltime

New

Lobby Services Associate

The Lobby Services Associate is responsible for ensuring guest satisfaction by b...

Location

United States , Chicago

Salary:

17.00 USD / Hour

Aramark

Expiration Date

Until further notice

Requirements

Supervisory experience in a related role preferred
Previous guest services experience required
High school diploma or equivalent required
Demonstrates excellent customer service skills
Demonstrates interpersonal and communication skills, both verbal and written
Demonstrate organization skills, accuracy, and attention to detail

Job Responsibility

Schedules and assigns daily work assignments of the guest services team and oversees completion of tasks
Trains and guides guest service staff on job duties, customer service, systems, and procedures
Greet and provide customer service to guests while anticipating their needs
Responsible for performing service recovery to patients/customers who have received unsatisfactory service
Book reservations and coordinate registration
Operate a register and/or software system to complete cash and credit card transactions
Answers phone calls and emails and deliver messages as needed
Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc
Reconciles disputed guest charges
Participates in Quality Assurance Programs and reviews to address areas in need of improvement

What we offer

Medical
Dental
Vision
Work/life resources
Retirement savings plans like 401(k)
Paid days off such as parental leave and disability coverage

Parttime

Guest Services Ambassador

In this role, you will provide a welcoming approach to all employees and visitor...

Location

Canada , Toronto

Salary:

65000.00 CAD / Year

JLL

Expiration Date

Until further notice

Requirements

High school diploma or GED
2-4 years of experience in hospitality or customer service roles
Proven skills with the ability to manage multiple priorities and deliver results in a fast-paced environment
Computer-literate with proficient skills in Google Suite
Strong communication and interpersonal skills for interacting with diverse stakeholders

Job Responsibility

Greet, host, and provide support for guests, visitors, and employees at the front desk
Assist with conference room bookings and set-ups to meet client needs
Support event set up and breakdown activities for various corporate functions
Serve as the Building/Campus/Area Information Center for inquiries and directions
Respond to and follow through on requests for information, communicating with all levels of management with minimal supervision
Organize and maintain lobby and front desk areas to ensure professional presentation
Resolve problems associated with building services, including janitorial, mailroom, copier services, parking, badging, and conference rooms

Fulltime

Supervisor, Guest Services

As a community, the University of Rochester is defined by a deep commitment to M...

Location

United States of America , Rochester

Salary:

23.06 - 32.29 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Associate's degree and 2 years of customer service experience required
Or equivalent combination of education and experience

Job Responsibility

Coordinates activities of Ambassadors, and acts as a first line problem solver and resource to other staff
Monitors and ensures that all Ambassador functions are completed in an accurate, efficient and customer-focused manner
Assists with operational support and personnel-related matters including training, compliance and performance evaluations
Participates in on-call rotation as needed
Manages daily operations, providing day-to-day guidance, instruction and assistance to Ambassador team
Exhibits leadership skills and the ability to set high standards of performance and coach operators to continued success
Fosters a work environment that is responsive and sensitive to the needs of a diverse staff and customer base
Serves as direct supervisor, ensuring proper coverage is maintained at all ambassador posts during evening hours as assigned
Manages operations to ensure adherence to service level standards and company policies/procedures
Reviews, approves and coordinates time off requests and evaluates appropriate coverage to meet service level standards

Fulltime

New

Bellstand Associate

In the dual-brand hotel 'Sheraton & Marriott Frankfurt Airport Hotel', two premi...

Location

Germany , Frankfurt

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Positive charisma
Self-confident and competent appearance
Ability to keep a cool head in stressful situations
Communicative nature
Comfortable in both German and English
Any other foreign language is an advantage

Job Responsibility

Welcome and say goodbye to international guests
Take care of guests' luggage
Ensure guests' needs are met to make their stay memorable
Ensure cleanliness and order in the lobby and hotel entrance

What we offer

Personalised onboarding program
Staff accommodation subject to availability
Family-like and diverse team
Flat hierarchies
Wide range of internal & external training opportunities
Individual development plans
Excellent career prospects
Transfer options to sister hotels
Employee events and team-building activities
Holiday and Christmas bonuses

Fulltime

Guest Experience Expert

Reporting directly to the Guest Services Duty Manager, the successful incumbent ...

Location

South Africa , Cape Town

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

An appropriate recognised qualification would be advantageous
A minimum of two years’ experience in a similar position within a Hotel environment
Computer literate & extensive knowledge of Opera and Microsoft Office Package
Professional and pleasant disposition
Strong leadership and interpersonal skills essential
Strong planning and organizing skills to meet deadlines with regards to operational requirements essential
Strong and effective communication, problem solving and decision making skills at all levels essential
Opera systems knowledge
Ability to work within a pressurized environment
Extensive knowledge about Cape Town tours and best restaurants

Job Responsibility

Complete all daily duties as set out in departmental duties and requirements
Be flexible within Front of House operations to complete additional tasks as and where directed by the Front of House Management team
Ensure that the standards of service excellence and guest satisfaction are maintained
Lobby duty – interacting and rooming guests
Perform an efficient administrative support function as and when required
Ensure that every guest complaint is handled and solved to the satisfaction of the guest
Anticipate the needs of a guest and focus on attention to detail. Recognize every guest as an individual, treating them with warmth and taking every opportunity to make a positive impression
Liaise with other departments and associates to ensure the smooth running of Guest Services to ensure strong collaboration between Operations Teams
Fulfil a dual function across the Front Office operation, i.e switchboard and receptionist duties as and when operation requires

Fulltime

Concierge

Trilogy at Tehaleh is a distinguished resort-lifestyle community located in the ...

Location

United States , Tacoma

Salary:

18.00 USD / Hour

OysterLink

Expiration Date

Until further notice

Requirements

High school diploma or equivalent preferred
one to three years' relative customer service experience
experience in a Homeowner Association environment preferred
computer literate with proficiency in Microsoft Office
Club Management System software preferred
must be flexible and adaptable to rapid change
ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities
desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public
must have excellent communication skills
ability to work well with others and provide exceptional customer service for members and guests

Job Responsibility

Greet and welcome members and guests in an energetic and friendly fashion, according to Trilogy protocol, via phone or onsite
respond to requests and direct calls to staff members and relay messages
screen members and guests for applicable building access, according to community regulations
provide guests and members with information, including a variety of quality choices and arrangements regarding the Club, recreation, or other activities
maintain daily standard operating procedures for the opening
assist Member Services Manager with administrative support, such as mail delivery, email and phone calls, spreadsheet creation and data entry, updates to website, creation of promotional flyers, etc
provide resident services, business center support (copying, mailing, and fax), event registration and fee collection, access to lost and found, etc
maintain the organization and function of all front office equipment and the lobby
assure proper inventory of general office supplies
work with maintenance staff to provide a clean environment for members and guests

What we offer

Medical insurance
Dental Insurance
Life insurance
Paid Time Off
Paid holidays
Paid sick leave
401(k) Plan

Parttime

Front Office Manager

The Front Office Manager is responsible for leading all Front Office operations,...

Location

United States , Tampa

Salary:

Not provided

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Minimum 3–5 years of Front Office leadership experience in a hotel or resort environment
Strong working knowledge of Front Office systems (PMS experience required
Opera preferred)
Proven ability to lead teams, manage guest issues, and drive service excellence
Strong communication, organizational, and problem-solving skills
Ability to work flexible schedules, including evenings, weekends, and holidays

Job Responsibility

Lead and oversee daily Front Office operations to ensure a seamless, welcoming, and professional guest experience
Serve as a visible leader in the lobby and arrival areas, actively engaging with guests and resolving concerns
Handle guest escalations promptly and effectively, ensuring service recovery aligns with brand standards
Ensure all service standards, brand expectations, and resort policies are consistently followed
Recruit, train, coach, and develop Front Office associates to deliver consistent service excellence
Foster a People First culture that emphasizes respect, engagement, accountability, and recognition
Conduct regular performance feedback, coaching, and documentation in partnership with Human Resources
Create effective schedules to meet business demands while controlling labor costs
Oversee daily cash handling, shift balancing, and audit readiness
Ensure accuracy of room inventory, rates, arrivals, departures, and guest profiles

What we offer

Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities

Fulltime

Lobby Services Associate

Aramark UK

Location:
United States , Chicago

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 25, 2026

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Job Description:

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Additional Information:

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