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Assist in the development, implementation and maintenance of quality standards for outlets. Interact with guests to ensure a positive guest experience. To guide guests through the entire restaurant experience in a luxurious and elegant manner.
Job Responsibility
Taking the guest’s food and beverage orders
Interacting one on one with the guests
Providing excellent customer service
Ensuring guest satisfaction
Display a congenial appearance and is well groomed at all times
Take orders and answer questions or make recommendations for menu listed products
Clear, clean, reset and maintain restaurant tables during shift
Assist other Servers to give the best possible service
Understands the processes of delivery and removal of all product and equipment
Handle all guest checks according to Hotel policy
Maintain pars and equipment
Completion of side work as assigned by Manager
Assist guests in a friendly, professional and polite manner
Follow directions from Manager at all times
Maintain proper uniform, ID badge and nametag at all times
Requirements
Prior serving experience with a minimum of 2 years in a similar restaurant environment
Food Handlers Card required
RBS Certification required
High School graduate
Must be able to speak, read, write and understand the primary language(s) used in the workplace
Requires good communication skills, both verbal and written
Must possess basic math skills and the ability to use a calculator
Must possess basic computer skills
Ability to solve problems and make rational decisions
Knowledge of Restaurant operations, its services, and facilities
Must have superior guest service abilities as well as a complete understanding of California serving guidelines
Must be able to stand and exert well-paced mobility for up to 6 hours in length
Must be able to lift up to 50 lbs. on a regular and continuing basis
What we offer
Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities
Career development opportunities with national and international promotion opportunities