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Lobby Lounge Manager

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Marriott Bonvoy

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Location:
Australia , Melbourne

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Rise with us and take the lead in ensuring the smooth and seamless operation of our Lobby Lounge. You’ll bring energy, structure and connection to the guest experience while building a collaborative and service-focused team culture.

Job Responsibility:

  • Review rosters & productivity
  • Manage reservation systems and correspond with guests regarding enquiries and complaints
  • Aid the Food & Beverage Manager with planning and implementing promotions and events
  • Be able to step in operationally to cover various roles within the venue
  • Communicate in a clear and effective manner, hold team accountable
  • Build and maintain rapport with associates and contribute to creating a collaborative and cooperative team environment
  • Drive roll-out of team trainings and maintaining staff engagement through ongoing development
  • Have a regular presence in operations to ensure standards are being met
  • Own BSC goals by leading the team towards achieving them
  • Be a supportive and empowering leader who encourages initiative, ownership and growth

Requirements:

  • Current RSA certificate
  • Experience in a similar food & beverage leadership role
  • Full Australian working rights
  • Confident in managing people, service, and productivity in a busy venue
  • Passionate about team development, customer service and operational excellence
  • Solutions-focused with a calm, can-do attitude
  • Committed to creating a welcoming, high-performing workplace
What we offer:
  • Exclusive staff discounts on food, beverage and hotel stays (including all Marriott International properties) for you, your family and friends
  • Life With the Works program including flexible working hours, sabbatical leave, and paid birthday leave
  • Unlimited access to global learning and development programs and career growth across Marriott International
  • Employee Assistance Program for emotional, physical and financial wellbeing support
  • Employee Referral Incentives – refer a friend and get rewarded
  • Be part of the largest hotel group in the world that values equality, diversity and inclusion

Additional Information:

Job Posted:
December 01, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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