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The Four Seasons Hotel Bangkok is looking for a Lobby Greeter. This person must have a commitment and passion for ensuring the best in guest services and creating a welcoming first impression and lasting farewell.
Job Responsibility:
Welcomes and creates a strong sense of arrival for hotel, restaurant and banquet guests
Arranges for cars to be parked or retrieved
Arranges transportation for guests
Responds to Resident support needs with the highest level of timeliness, hospitality and professionalism
Responds to all resident requests in an accurate and timely manner making recommendations based on local knowledge and residence best practices
Ensures timely and quality-driven completion of service request
Greets owners and guests who arrive by private car, taxi, or limo by opening their car door and welcoming them
Assists them exiting from cars
Issues appropriate valet parking ticket to guests
Gives verbal greeting to guests arriving on foot
Unloads items from car, tags it and issues claim tickets when appropriate
Assists to deliver items to the unit
Assures the smooth flow of traffic on the drive by directing cars and directs valet parkers to park cars
Ensures the drive is a one-way only, does not permit unauthorized vehicles to pull into the entrance driveway
Provides directions, recommendations, and information about the city and its attractions
Hails taxis as needed
Resolves owner complaints, assists in all inquiries in connection with services, hours of operations, key personnel, in-house events, etc.
Requirements:
Commitment and passion for ensuring the best in guest services and creating a welcoming first impression and lasting farewell
Ability to welcome and create a strong sense of arrival for hotel, restaurant and banquet guests
Ability to arrange for cars to be parked or retrieved
Ability to arrange transportation for guests
Ability to respond to Resident support needs with the highest level of timeliness, hospitality and professionalism
Ability to respond to all resident requests in an accurate and timely manner making recommendations based on local knowledge and residence best practices
Ability to ensure timely and quality-driven completion of service request
Ability to greet owners and guests who arrive by private car, taxi, or limo by opening their car door and welcoming them
Ability to assist guests exiting from cars
Ability to issue appropriate valet parking ticket to guests
Ability to give verbal greeting to guests arriving on foot
Ability to unload items from car, tag it and issue claim tickets when appropriate
Ability to assist to deliver items to the unit
Ability to assure the smooth flow of traffic on the drive by directing cars and directs valet parkers to park cars
Ability to ensure the drive is a one-way only, does not permit unauthorized vehicles to pull into the entrance driveway
Ability to provide directions, recommendations, and information about the city and its attractions
Ability to hail taxis as needed
Ability to resolve owner complaints, assists in all inquiries in connection with services, hours of operations, key personnel, in-house events, etc.
What we offer:
Be part of a cohesive team with opportunities to learn, grow and develop
Have the opportunity to engage in diverse and challenging work