Lobby Concierge Job at Four Seasons (Maui, Hawaii)

New

Concierge Officer

The Four Seasons Hotel Bangkok at Chao Phraya River is looking for a successful ...

Location

Thailand , Bangkok

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Handle all guest interactions with the highest level of hospitality and professionalism
Accommodate special requests whenever possible
Resolve customer complaints
Assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Respond to all guest requests in an accurate and timely manner making recommendations based on an insightful local knowledge and hotel practices
Process parcels, packages, courier service, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner
Work harmoniously and professionally with co-workers
Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current
Know what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establish close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests
Store and retrieve guest luggage and packages

Job Responsibility

During the pre-opening, support Chief Concierge who is a hotel champion for the launch of concierge KEY software program and establish the system for Hotel before further utilizing
Provide a basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service
Work closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests
Assists with responsibilities and duties in the absence of Concierge leaders or due to heavy volume in the areas of the Bell stand, Front desk, Door greeter and lobby coverage

What we offer

Be part of a cohesive team with opportunities to learn, grow and develop
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence

Fulltime

Corporate Mobile Receptionist

We seek a dynamic and adaptable individual who loves customer service and thrive...

Location

United Kingdom , Scotland and Newcastle

Salary:

Not provided

14forty

Expiration Date

Until further notice

Requirements

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Be willing to travel
Have at least one year of customer-facing experience in a fast-paced environment, such as five-star hotels, corporate settings, or luxury establishments
Demonstrate passion for exceptional customer service and build rapport with diverse stakeholders
Communicate effectively and adapt their working style to various environments
Exhibit strong interpersonal skills and a positive, proactive attitude under pressure

Job Responsibility

Fulfilling multiple roles across the Rapport portfolio (e.g., receptionist, concierge, lobby host, helpdesk)
Addressing guest requests promptly and courteously, ensuring all needs are met efficiently
Professionally managing all incoming and outgoing calls
Collaborating with other departments and service providers to create a unified approach to guest satisfaction
Remaining flexible and adaptable in response to changing duties and potential shift or location adjustments

What we offer

Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards
Benefit from a contributory pension scheme for a stable financial tomorrow
Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support
Unlock endless learning and development opportunities to elevate your career
Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions
Take one paid day off annually to support a cause you’re passionate about

Fulltime

Corporate Mobile Receptionist

We are currently hiring a Corporate Mobile Receptionist to join our dynamic Netw...

Location

United Kingdom , London

Salary:

32960.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

At least one year of customer-facing experience in a fast-paced environment, such as five-star hotels, corporate settings, or luxury establishments
Excellent command of the English language, both in verbal and written communication
Proficiency in MS Word, Excel and other similar software packages
Understanding of professional etiquette
Flexibility when it comes to travel across London and the M25
Share Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together

Job Responsibility

Delivering multi-functional support across the Rapport portfolio, including reception, concierge, lobby hosting, and helpdesk services
Responding to guest enquiries promptly and professionally to ensure an efficient and positive experience
Managing all inbound and outbound calls with confidence and professionalism
Working closely with internal teams and external service partners to provide a seamless, high-quality guest experience
Demonstrating flexibility and adaptability to evolving responsibilities, including changes to shifts or work locations

What we offer

Exclusive travel and grocery discounts
Life assurance and cash rewards
Contributory pension scheme
Wellness programs
Employee Assistance Program
Digital GP services
Endless learning and development opportunities
WOW Awards for outstanding contributions
One paid day off annually to support a cause

Fulltime

Concierge

Reporting into the Head Concierge you will be responsible for responding to a wi...

Location

Italy , Taormina

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Exceptional communication skills
High level of empathy and emotional intelligence
Excellent Italian and English communications skills (verbal and written)
Previous experience in a guest facing role within luxury front office operations, VIP services, concierge, or equivalent
Highest level of integrity
An eye for detail
A collaborative nature
Flexible schedule to work on weekends and holidays
Must possess the legal right to work in Italy

Job Responsibility

Respond to a wide variety of guest needs and requests adding personal recommendations and touches
Handle all guest interactions with the highest level of hospitality and professionalism
Accommodate special requests whenever possible
Resolve customer complaints
Assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions
Respond to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices
Process packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner
Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current
Know what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establish close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests
Assist with responsibilities and duties in the absence of or due to heavy volume in the areas of the Bellstand, Business Center, and lobby coverage

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential

Fulltime

Chef Concierge

The Chef Concierge is responsible for responding to a variety of requests in a t...

Location

United States of America , Naples, Florida

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Pre-opening experience, project, and stakeholder management
College degree preferably in hotel/restaurant management, or equivalent experience
Excellent personal presentation and interpersonal skills
Requires working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures
Ability to read, write, and speak English
This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends, and holidays. Day and evening shifts

Job Responsibility

Takes part in the interview process and trains the Concierge Staff. Takes the lead in day-to-day performance of the staff. Coaches staff to achieve Core and Service Culture standards
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolves customer complaints
assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices
Assures that Concierge Staff knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas to provide information, ticketing, and reservations for guests
Assures that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current
Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner
Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing
Works closely with Front Desk, Reservations, Door Staff, Bell Staff and Valet Parking to assure smooth handling of guest arrivals and departures

What we offer

Lucrative salary
Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days
Time off plans starting on the day of hire
An opportunity to be a part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives and focused company
Embracement and promotion of diversity in our workplace
Complimentary employee meals and beverages
Tuition reimbursement

Fulltime

New

Guest Experience Officer - Korean Speaking

The Four Seasons Hotel Bangkok is looking for a Guest Experience Officer - Korea...

Location

Thailand , Bangkok

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Candidates must have a firm knowledge of hotel operations
Must speak, read and write Thai
Must be fluent in English and Korean
Must have the right to work in Thailand
Candidate should hold valid work authorization for Thailand
Previous pre-opening experience is a plus

Job Responsibility

Coordinates and liaises with various departments to ensure the hotel provides highest level guest experiences
Meets and greets arriving and departing guests
provides genuine hospitality and recognition, acts as host/hostess
Acts as point of contact for in-house guests and local customers
provides individual assistance and accurate information
Maintains high visibility in the lobby and front desk area and provide assistance to our guests in a pro-active way
Resolves guest concerns and complaints speedily and efficiently
ensures complete guest satisfaction, protects the reputation of the hotel and the company
Keeps management informed of guest and staff related incidents
represents senior management in their absence

What we offer

Be part of a cohesive team with opportunities to learn, grow and develop
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence

Fulltime

Front Office Receptionist

Experienced technical position in the Front Office Department. Welcomes and regi...

Location

India , Mumbai

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Technical education in Hospitality management is preferred
1 - 2 years of relevant experience in 5 star hotels or resorts
Possesses excellent English, math and psychometric abilities
Possesses finesse and personal flair
knowledge in a relevant foreign language is preferred
Possesses aptitude and upward mobility

Job Responsibility

Checks-in guest at Front Desk or provides in Room Check-in
Checks out guest at end of stay
Maintains a balanced bank/ cash float
Handles all guest interactions with the highest level of hospitality and professionalism
Utilizes a variety of computer systems
Complies with Four Seasons’ Work Rules and Standards of Conduct
Works harmoniously and professionally with co-workers and supervisors
Accepts reservations, changes and cancellations in the absence of Reservations Department Staff
Assumes training responsibilities when required
Attends all scheduled training sessions

Fulltime

Hotel Assistant Manager

Oversees the Front Desk operations and acts as the manager on duty in the hotel ...

Location

India , Mumbai

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Manages the staff at the Front Desk
Interviews, trains and schedules the staff
Coordinates arrivals, departures and billing requirements with Sales and Catering Department
Assures that all financial and credit procedures are followed
Takes action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees when senior managers are not available
Resolves customer complaints from all areas of the hotel
Checks guest in and out in an efficient and friendly manner
Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests
Accepts reservations, changes and cancellations in the absence of Reservations Department Staff
Consistently driving the team to achieve high guest experience scores in social media platform such as Medallia, Trip Advisor etc

Job Responsibility

Oversees the Front Desk operations and acts as the manager on duty in the hotel when senior managers are not available
Welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment
Checks guest out of the hotel, preparing and explaining the bill
Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies

Fulltime

Lobby Concierge

Four Seasons

Location:
United States of America , Maui, Hawaii

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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Lobby Concierge

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Location:United States of America , Maui, Hawaii

Category:Hospitality and Tourism

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 18, 2026

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