Lobby Concierge Job at Four Seasons (Maui, Hawaii)

Bell Attendant

The primary purpose of this role is to provide professional, courteous, and effi...

Location

Saudi Arabia , Red Sea

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Fully understand and adhere to all hotel policies and procedures as outlined in the Employee Handbook
Report for duty on time, wearing the designated uniform and name tag, maintaining high grooming and professional appearance standards
Deliver courteous, professional, and flexible service at all times in alignment with Four Seasons Standards
Comply with all hotel safety, security, and emergency procedures
Maintain in-depth knowledge of all hotel services, facilities, activities, and events
Stay informed about all VIP guests visiting or staying at the hotel
Keep all front and back-of-house areas clean and organized
Ensure hotel property and equipment are handled with care and maintained in excellent condition
Ensure proper shift handover, with no unresolved issues or pending correspondence left without follow-up
Review daily materials, including VIP lists, return guests, and function sheets

Job Responsibility

Provide professional, courteous, and efficient bell service to guests, ensuring a seamless arrival and departure experience while maintaining the highest standards of guest satisfaction and brand integrity

What we offer

Competitive Basic Salary
Travel Allowance (if applicable)
30 Days of Paid Annual Vacation
10 Public Holidays per Year
Complimentary Employee Meals
Medical and Life Insurance Coverage
Employee Assistance Program
Complimentary Room Nights at Four Seasons Hotels Worldwide
Laundry/Dry Cleaning Services for Work Attire
Career Growth & Development Opportunities

Fulltime

Guest Services Attendant

About Four Seasons: Four Seasons is powered by our people. We are a collective o...

Location

India , Mumbai

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Reading, writing and oral proficiency in the English language

Job Responsibility

The ability to review all materials concerning daily events, i.e., return guests, VIPs and function sheets
The ability to escort arriving guests to their room, handling their luggage with care and efficiency and presenting the in-room orientation
The ability to handle a guest room change request
The ability to assist departing guests with luggage, transportation requirements, etc.
The ability to store and retrieve guests luggage and belongings
The ability to page guests in public areas, answer telephones, deliver messages, packages, flowers, etc. to their guest rooms
The ability to run errands for guests and the concierge staff
The ability to help maintain a high standard of cleanliness in the lobby, at the Concierge Desk, the front entrance and the luggage storage areas
The ability to call guests by their names and remember return guest's names
The ability to project an image of friendliness, professionalism and willingness to provide personalized services to guests

Fulltime

Lobby Concierge

We are looking for a passionate Lobby Concierge who strives for excellence in a ...

Location

United States of America , Maui, Hawaii

Salary:

31.82 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

High School education or equivalent experience
Luxury Hotel Experience Preferred
Requires a working knowledge of the Concierge aspect of Four Seasons services, policies, and Resort operations
Requires working knowledge of activities and points of interest
Requires keyboarding and computer skills
Able to read and speak English

Job Responsibility

Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Concierge Officer

The Four Seasons Hotel Bangkok at Chao Phraya River is looking for a successful ...

Location

Thailand , Bangkok

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Handle all guest interactions with the highest level of hospitality and professionalism
Accommodate special requests whenever possible
Resolve customer complaints
Assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Respond to all guest requests in an accurate and timely manner making recommendations based on an insightful local knowledge and hotel practices
Process parcels, packages, courier service, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner
Work harmoniously and professionally with co-workers
Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current
Know what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establish close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests
Store and retrieve guest luggage and packages

Job Responsibility

During the pre-opening, support Chief Concierge who is a hotel champion for the launch of concierge KEY software program and establish the system for Hotel before further utilizing
Provide a basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service
Work closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests
Assists with responsibilities and duties in the absence of Concierge leaders or due to heavy volume in the areas of the Bell stand, Front desk, Door greeter and lobby coverage

What we offer

Be part of a cohesive team with opportunities to learn, grow and develop
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence

Fulltime

Corporate Mobile Receptionist

We seek a dynamic and adaptable individual who loves customer service and thrive...

Location

United Kingdom , Scotland and Newcastle

Salary:

Not provided

14forty

Expiration Date

Until further notice

Requirements

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Be willing to travel
Have at least one year of customer-facing experience in a fast-paced environment, such as five-star hotels, corporate settings, or luxury establishments
Demonstrate passion for exceptional customer service and build rapport with diverse stakeholders
Communicate effectively and adapt their working style to various environments
Exhibit strong interpersonal skills and a positive, proactive attitude under pressure

Job Responsibility

Fulfilling multiple roles across the Rapport portfolio (e.g., receptionist, concierge, lobby host, helpdesk)
Addressing guest requests promptly and courteously, ensuring all needs are met efficiently
Professionally managing all incoming and outgoing calls
Collaborating with other departments and service providers to create a unified approach to guest satisfaction
Remaining flexible and adaptable in response to changing duties and potential shift or location adjustments

What we offer

Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards
Benefit from a contributory pension scheme for a stable financial tomorrow
Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support
Unlock endless learning and development opportunities to elevate your career
Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions
Take one paid day off annually to support a cause you’re passionate about

Fulltime

Corporate Mobile Receptionist

We are currently hiring a Corporate Mobile Receptionist to join our dynamic Netw...

Location

United Kingdom , London

Salary:

32960.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

At least one year of customer-facing experience in a fast-paced environment, such as five-star hotels, corporate settings, or luxury establishments
Excellent command of the English language, both in verbal and written communication
Proficiency in MS Word, Excel and other similar software packages
Understanding of professional etiquette
Flexibility when it comes to travel across London and the M25
Share Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together

Job Responsibility

Delivering multi-functional support across the Rapport portfolio, including reception, concierge, lobby hosting, and helpdesk services
Responding to guest enquiries promptly and professionally to ensure an efficient and positive experience
Managing all inbound and outbound calls with confidence and professionalism
Working closely with internal teams and external service partners to provide a seamless, high-quality guest experience
Demonstrating flexibility and adaptability to evolving responsibilities, including changes to shifts or work locations

What we offer

Exclusive travel and grocery discounts
Life assurance and cash rewards
Contributory pension scheme
Wellness programs
Employee Assistance Program
Digital GP services
Endless learning and development opportunities
WOW Awards for outstanding contributions
One paid day off annually to support a cause

Fulltime

Assistant Chef Concierge

About Four Seasons: Four Seasons is powered by our people. We are a collective o...

Location

India , Bengaluru

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Ensure all guest interactions reflect the legendary Four Seasons level of hospitality—warm, professional, responsive, and anticipatory
Handle complex guest requests and situations with sound judgment, personalized service, and timely resolution
Support the team in managing inquiries related to hotel services, operations, city attractions, events, and special arrangements with accuracy and local insight
Oversee concierge recommendations, ticketing, restaurant reservations, and guest itinerary planning, ensuring information is accurate, up-to-date, and curated with personalized touches
Supervise daily front office operations, including Reception, Concierge, Bellstand, and Lobby coverage, ensuring smooth workflow and consistent adherence to Four Seasons standards and policies
Provide on-the-floor support during peak business periods or staffing shortages
Ensure proper handling, storage, and retrieval of guest luggage and packages in coordination with Bell Staff
Monitor accuracy in processing guest requests, messages, faxes, mail, and deliveries
Assist in leading, coaching, and mentoring front office colleagues to uphold Four Seasons Core Standards
Support training initiatives, service refreshers, and skill development programs

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Concierge

Reporting into the Head Concierge you will be responsible for responding to a wi...

Location

Italy , Taormina

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Exceptional communication skills
High level of empathy and emotional intelligence
Excellent Italian and English communications skills (verbal and written)
Previous experience in a guest facing role within luxury front office operations, VIP services, concierge, or equivalent
Highest level of integrity
An eye for detail
A collaborative nature
Flexible schedule to work on weekends and holidays
Must possess the legal right to work in Italy

Job Responsibility

Respond to a wide variety of guest needs and requests adding personal recommendations and touches
Handle all guest interactions with the highest level of hospitality and professionalism
Accommodate special requests whenever possible
Resolve customer complaints
Assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions
Respond to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices
Process packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner
Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current
Know what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establish close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests
Assist with responsibilities and duties in the absence of or due to heavy volume in the areas of the Bellstand, Business Center, and lobby coverage

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential

Fulltime

Lobby Concierge

Four Seasons

Location:
United States of America , Maui, Hawaii

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 21, 2026

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Job Description:

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