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Four Seasons Logo Four Seasons · Hospitality and Tourism

Lobby attendant

United Kingdom, Hook · Job Posted June 10, 2026
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Job Description

Nestled in the beautiful Hampshire countryside, Four Seasons Hotel Hampshire offers world‑class hospitality in an inspiring and tranquil setting. As part of our commitment to delivering exceptional luxury experiences, we are seeking a warm and attentive Lobby Attendant to join our Front of House team. As a Lobby Attendant, you will play a key role in creating a welcoming and memorable first impression for our guests. You will ensure that all public areas, particularly the hotel lobby, are maintained to the highest standards of cleanliness, presentation, and comfort. Your eye for detail, proactive approach, and passion for service will contribute to a seamless and elevated guest experience from arrival to departure.

Job Responsibility

  • Maintain the cleanliness and presentation of the hotel lobby and public areas at all times
  • Ensure furniture, fixtures, and décor are perfectly arranged and well maintained
  • Provide a warm welcome to guests as they arrive and assist with general enquiries
  • Support the Front Office and Concierge teams to deliver a seamless guest experience
  • Respond promptly to guest requests with a professional and friendly approach
  • Monitor public areas and report any maintenance or safety concerns
  • Uphold Four Seasons’ standards of luxury, service excellence, and guest satisfaction

Requirements

  • Previous experience in hospitality or a customer-facing role preferred
  • Strong attention to detail with pride in maintaining high standards
  • A warm, friendly, and professional manner
  • Ability to anticipate guest needs and act proactively
  • Strong teamwork skills and a positive attitude
  • Ability to work efficiently in a fast-paced environment
  • Flexibility to work mornings, evenings, weekends, and holidays

What we offer

  • Excellent training and career development opportunities
  • Four Seasons employee travel programme
  • Be the guest experience at the hotel
  • BUPA Dental Healthcare
  • Complimentary meals in our staff restaurant while on duty, plus fruit, coffee, and tea throughout the day
  • Shuttle bus service between the hotel, Fleet & Church Crookham
  • Global career opportunities within Four Seasons
  • Free uniform dry cleaning
  • Annual themed employee party, social events, charitable initiatives & sporting activities
  • Access to Wagestream – salary advance benefit
  • Employee recognition programmes
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