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Loans Administrator

United Kingdom, Tonbridge 28000.00 - 30000.00 GBP / Year · Job Posted April 23, 2026
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Job Description

Do you thrive in a environment where customer service and financial accuracy is paramount? If so, we have the perfect opportunity for you!

Job Responsibility

  • Build and maintain strong relationships with customers by providing exceptional service and support
  • Assist clients in understanding their lending options and help them make informed decisions
  • Follow Lending Services processes and procedures to ensure compliance with regulatory, legal and internal policy requirements
  • Complete checks accurately and flag discrepancies, issues or risks promptly to the Senior Lending Services Officer
  • Ensure loan documentation and records are complete, accurate and audit ready
  • Handle loan applications efficiently, ensuring accuracy and compliance within relevant policies
  • Address any enquiries or concerns, providing timely solutions and fostering customer satisfaction
  • Work closely with colleagues to enhance the lending experience and drive team success

Requirements

  • Previous experience in lending or finance, from a regulatory environment (Banking/Insurance/Financial)
  • Relevant skills gained from a Business and/or Finance Educational Background, or similar
  • Strong analytical skills with a keen attention to detail
  • Excellent verbal and written communication skills
  • A genuine passion for helping others and an understanding of the challenges they face
  • Ability to work collaboratively in a cheerful and supportive environment

What we offer

  • Generous Annual Leave
  • Bank Holidays
  • 24/7 GP
  • EAP
  • Private Medical (eligible)
  • Income protection
  • Pension
  • Life assurance

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