Loan Workout Specialist

• Managing a large case load of Affiant/Notary responsibilities, including some moderate to complex contested litigation cases
• Handle lawsuit strategy, discovery, affidavit/agreement process and may provide witness testimony at trial
• Establish quality collection efforts
• Detailed skip tracing including the ability to effectively strategize within the legal lifecycle
• Provide support to internal and external customers in complex initiatives relating to collection portfolios data to reduce delinquency and restructuring of loans
• Evaluate risk and analyze account information including financial statements and total relationship
• Coordinate initial loan renewal process and negotiate with borrower or attorneys to determine workout solutions
• Restructure supervised loans, recover charged off loans and research account equity
• Conduct research and determine resolution for title and collateral perfection issues
• Review and research complex operational challenges
• Monitor portfolio for policy compliance and adhere to risk rating
• Identify opportunities for process improvements
• Present recommendations for resolving complex situations
• Coach and assist less experienced colleagues
• Provide issue specific training and participate in departmental projects

• 2+ years of Loan Workout, Commercial Lending experience, or equivalent demonstrated through work experience, training, military experience, education
• 1+ years' experience interpreting and researching Account Level Loan Origination Documentation and/or Legal Documents
• Proven experience with Credit Card, and/or Personal Lines and Loans
• Experience using Enterprise Collections and Recovery System (ECAR)
• Strong attention to detail, including accuracy in grammar and a sharp focus on eliminating errors
• Vendor Management experience that includes working with Attorney's, Agencies, Debt Settlement Companies and/or Judicial Systems
• Advanced Microsoft Office suite skills
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities and meeting deliverables
• Ability to work effectively, as well as independently, in a team environment
• Excellent verbal, written, and interpersonal communication skills
• Ability to read, interpret and comprehend complex legal documents
• Technical skills: First Data Resource (FDR), Hogan/SHAW, Operations Image Browser (OIB), IRRIS, XPM, ICMP, and/or Oliver

• 1+ years' experience interpreting and researching Account Level Loan Origination Documentation and/or Legal Documents
• Proven experience with Credit Card, and/or Personal Lines and Loans
• Experience using Enterprise Collections and Recovery System (ECAR)
• Vendor Management experience that includes working with Attorney's, Agencies, Debt Settlement Companies and/or Judicial Systems
• Technical skills: First Data Resource (FDR), Hogan/SHAW, Operations Image Browser (OIB), IRRIS, XPM, ICMP, and/or Oliver

Robust benefits, competitive compensation, programs designed to help find work-life balance and well-being, rewarded for investing in community, celebrated for being authentic self, empowered to grow, relocation assistance is not available