Loan Workout Specialist

• Provide support to internal and external customers in complex initiatives relating to collection portfolios data to reduce delinquency and restructuring of loans within the Loan Workout functional area
• evaluate risk and analyze account information including financial statements and total relationship
• coordinate initial loan renewal process and negotiate with borrower or attorneys in order to determine workout solutions
• restructure supervised loans, recover charged off loans and research account equity to determine full or partial charge off or attend foreclosure sale
• conduct research and determine resolution for title and collateral perfection issues
• review and research complex operational challenges that require research, evaluation, and selection of alternatives related to low to medium risk deliverables
• monitor portfolio for policy compliance and adhere to risk rating
• identify opportunities for process improvements within scope of responsibilities in Loan Workout area
• present recommendations for resolving complex situations and exercise independent judgment while developing expertise in the functions, policies, procedures and compliance requirements
• coach and assist less experienced colleagues
• provide issue specific training and participate in departmental projects
• collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

2+ years of Loan Workout, Commercial Lending experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Collections experience
• bankruptcy knowledge
• commercial banking experience
• knowledge and understanding of equipment finance and leasing
• ability to interpret and comprehend complex legal documents
• strong attention to detail, including accuracy in grammar and a sharp focus on eliminating errors
• strong analytical skills with high attention to detail and accuracy
• ability to manage a pipeline of work from assignment to completion
• excellent verbal, written, and interpersonal communication skills
• experience interacting positively with difficult or irate customers
• experience resolving and working through escalated and complex customer issues
• ability to organize and manage multiple priorities
• strong organizational, multi-tasking, and prioritizing skills

• Equal opportunity employment
• work in compliance-driven culture
• possible additional hours payment
• hybrid work schedule