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We are looking for a detail-oriented Loan Support Specialist to join a mortgage operations team in Reading, Massachusetts. This Long-term Contract opportunity is ideal for someone with strong mortgage administration experience who can help keep loan files accurate, organized, and moving efficiently through the process. The role will work closely with loan staff to support documentation, disclosures, third-party orders, and funding-related activities while maintaining high standards for compliance and service.
Job Responsibility
Enter newly received mortgage loan files into the organization’s loan origination platform and confirm records are set up correctly from the start
Prepare borrower disclosure packages and distribute them within required timelines to support compliant loan processing
Coordinate requests for title work, property valuations, and flood certification reports through internal systems and approved vendors
Collect, upload, index, and organize borrower documents so files remain complete and easy to review throughout the loan lifecycle
Provide operational assistance for funding activities by updating information and supporting documentation in the designated system
Review loan records regularly to ensure documentation is accurate, current, and properly maintained
Partner with Loan Officers and related team members to resolve file issues, answer process questions, and keep applications progressing efficiently
Requirements
At least 5 years of experience in the mortgage industry is required
Background in loan origination, file setup, or mortgage processing is strongly preferred
Hands-on experience with MortgageBot or similar loan origination technology is preferred
Familiarity with mortgage funding support systems is considered an advantage
Strong accuracy and attention to detail when handling loan data and documentation are essential
Solid computer and data entry skills are required, including proficiency with Microsoft Office, Teams, and Outlook
Knowledge of loan administration, mortgage processing, mortgage banking, closing support, or underwriting workflows is highly valued