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Under general supervision, uses specialized knowledge and skills obtained through training and experience to process small business loans and prepare settlement documents. Responds to inquiries, processes, balances and reconciles client and lender positions. Extensive contact with internal and external customers is required to obtain, clarify or provide facts and information and to identify, research, and resolve problems.
Job Responsibility:
Obtains required documentation and processes all small business loan packages
Inputs loan data into settlement and SBA systems for setup and activation
Coordinates settlements with customers for purchase of SBA loans
Prepares settlement packages for funding
Prepares monthly loan certificate inventory
Processes and posts all SBA loan principal and interest payments
Processes and posts loan payoffs
Balances SBA loan transfer fees
Perform Reconciliation for P & I payments between the investors and originator
Customer service liaison for safekeeping accounts
Escalates more complex service issues to seasoned associates
Performs analysis for safekeeping statements
Performs other duties and responsibilities as assigned
Requirements:
Associate's Degree and one (1) to three (3) years of small business loan processing experience
An equivalent combination of education, training or experience
Knowledge of basic technical concepts, practices and procedures of small business loan documentation and processing
Knowledge of fundamental principles of banking and finance
Knowledge of financial markets and products
Knowledge of SBA Underwriting guidelines and regulations
Knowledge of Federal and State lending laws
Knowledge of loan software packages
Skill in processing the loan packages
Skill in verifying loan packages and supporting documents
Skill in preparing loan settlement packages
Skill in performing loan calculations
Skill in operating standard office equipment and using required software applications, including Microsoft Office with an emphasis on Excel
Skill in mass communication distributions
Ability to read, interpret, analyze and apply information from loan package documents
Ability to interpret and apply policies
Ability to organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment
Ability to communicate effectively, both orally and in writing
Ability to work independently
Ability to establish and maintain effective working relationships
Ability to maintain currency in loan processing policies and procedures