Loan Servicing Support Specialist Job at Robert Half (Meriden)

Loan Servicing Support Specialist

URGENT contract opportunity for a highly detail-oriented Loan Servicing Support ...

Location

United States , Boise

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in loan administration, mortgage servicing, or related fields
Strong knowledge of escrow management, including tax and insurance disbursements
Proficiency in analyzing data and performing audits to identify discrepancies and improve processes
Familiarity with servicing systems, such as Black Knight or similar platforms
Excellent problem-solving skills with the ability to address borrower disputes and escrow discrepancies
Knowledge of federal and state regulations related to mortgage servicing
Strong organizational skills and attention to detail for maintaining accurate records
Ability to collaborate effectively with internal teams and external parties such as tax authorities and insurance providers

Job Responsibility

Process loan payments and manage customer accounts, ensuring all updates are accurate, timely, and compliant
Administer and analyze escrow accounts, including tax and insurance disbursements, while maintaining full regulatory compliance
Conduct detailed audits of loan and escrow records to verify proper setup, complete payment histories, and adherence to federal, state, and investor guidelines
Analyze data related to escrow shortages, overages, delinquency trends, and servicing exceptions, identifying root causes and recommending actionable solutions
Maintain precise, up-to-date loan records within Black Knight MSP, ensuring the highest level of data integrity
Investigate and resolve escrow discrepancies and borrower disputes with professionalism and accuracy
Coordinate with tax authorities, insurance carriers, and internal teams to ensure timely, accurate disbursements
Reconcile escrow accounts and support month-end reporting, balancing, and audit preparation
Ensure all servicing activities align with company policies, investor requirements, and regulatory standards
Recommend process improvements to enhance accuracy, operational efficiency, and audit readiness

What we offer

medical, vision, dental, life and disability insurance, 401(k) plan

Fulltime

Borrower Support Specialist

In the Role: Processing of select Borrower’s assistance approvals with adherence...

Location

United States , Baltimore

Salary:

30.00 - 35.00 USD / Hour

OneMain Financial

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a related field or equivalent experience
1-3 years’ experience of analysis
Strong oral and written communication
Understand company policies and procedures
Ability to perform in a high volume work environment
Excellent PC skills including advanced knowledge of Microsoft office
Strong problem solving skills, analytical skills, attention to detail
the ability to prioritize work to meet set deadlines
Ability to work in partnership with others and in a team environment
Ability to work independently, with minimal supervision

Job Responsibility

Processing of select Borrower’s assistance approvals with adherence to policy
Respond to telephone inquiries regarding decisions rendered (in bound/out bound calls)
Keeping up to date on company policies and procedures to ensure compliance
Identify and escalate significant issues to management
Ability to handle special projects as designated by management
Reviewing submissions for select borrower’s assistance program approvals and processing, such as Deferments, Loan Modifications, and Re-Ages

What we offer

Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
Access to Talkspace and Hinge for on-demand physical therapy via an app
Family back-up care

Fulltime

Specialist Customer Care Support

Step into the role of Specialist Customer Care Support at Barclays, where you'll...

Location

India , Chennai

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Experience of working in a customer facing service environment
Knowledge of Lending Operations, Collateral & Mortgage
Responsible for providing loans for business
A demonstrated ability to take ownership of projects and to lead them independently to successful conclusions
Good Communication Skills
Should have prior experience in Backoffice role (non-voice)
Flexibility in hours of work and ability to work changing shifts patterns
key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills

Job Responsibility

Support the provision of customer service through various communication channels including chat, email and phone
Support the execution of customer service requirements to resolve more complex customer needs, requests and enquires
Collaboration with teams across the bank to align and integrate customer care processes
Identification of areas for improvement and providing recommendations for change in customer care processes, by providing feedback and coaching for colleagues on these highlighted areas
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations
Resolution of customer inquiries and issues related to the bank’s products and services, including account balances, transactions and payments
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness

What we offer

Hybrid working
structured approach to hybrid working
supportive and inclusive culture and environment
flexible working arrangements
opportunity to embrace mobility

Fulltime

New

Servicing Reporting Specialist

The Servicing Reporting Specialist is responsible for the support of flow and pr...

Location

Mexico , Mexico City

Salary:

168.00 - 208.00 MXN / Hour

GoodLeap

Expiration Date

Until further notice

Requirements

2+ years of accounting/bookkeeping or loan servicing experience, or equivalent demonstrated through work experience, training, education
Strong understanding of financial reconciliations and payment processing preferred
Intermediate to Expert Microsoft Office (Word, Excel, and Outlook) skills
Strong problem-solving abilities and critical thinking skills
Organized with strong time-management, technical proficiency, and superb attention to detail
Ability to conceptualize and quickly understand new processes
Demonstrate ability to prioritize and work effectively while meeting tight deadlines with accuracy and minimal supervision
Agile and flexible to changes
Ability to handle multiple projects simultaneously
Excellent written and oral communication skills

Job Responsibility

Monitors daily and monthly reporting for all investors and other stakeholders
Conduct oversight tasks (document and transaction audits, monitoring, etc.) as needed to support servicing oversight strategy
Identify and resolve reconciliation differences by working with the appropriate internal/external parties to resolve differences
Oversee sub-servicers’ delivery of reports and remittances to investors, supporting timeliness and accuracy
Fielding questions that arise, completing the necessary research, and responding in an appropriate time frame
Banking administrative activities (establishing new accounts, facilitating STOs, etc.)
Other tasks and projects as assigned by the Assistant Manager of Servicing and Asset Management

Fulltime

New

Servicing Recoveries Specialist

The Servicing Recoveries Specialist supports backend servicing processes across ...

Location

United States , Bentonville

Salary:

21.00 - 24.00 USD / Hour

GoodLeap

Expiration Date

Until further notice

Requirements

High attention to detail and data entry accuracy
Strong organizational and process management skills
Proficiency in servicing platforms and Microsoft Office/Google Workspace
Strong written communication skills for documentation and reporting
1-3 years’ experience with bankruptcy procedures, foreclosure processes, and credit bureau reporting
Understanding financial services compliance and regulatory frameworks
Knowledge of auditing standards and record-keeping requirements
Process legal/financial documents accurately
Apply regulatory requirements to account servicing processes
Work independently and manage high-volume workloads with minimal errors

Job Responsibility

Specialized Account Processing – Handling bankruptcy filings, foreclosure updates, loan servicing corrections and credit bureau
Regulatory & Compliance Oversight – Ensuring adherence to laws, updating statuses, and working w/Legal & Compliance on filings and audits
Documentation & Data Accuracy – Maintaining precise system updates, account coding, and case records to support compliance reviews
Internal Collaboration – Coordinating with teams like Legal, Billing, Mortgage and Servicing Solutions to complete workflows
Monitoring & Reporting – Tracking workload completion, monitoring specialized queues, and supporting audit readiness
Other duties as assigned from leadership to support team

Fulltime

Accounting Technician

The Accounting Technician position facilitates and supports accounting in suppor...

Location

United States , St. Louis

Salary:

Not provided

Chickasaw Nation Industries, Inc (CNI)

Expiration Date

Until further notice

Requirements

Must be able to obtain government security clearance
Operational knowledge of standard office and accounting principles, practices and procedures
Working knowledge of various accounting processes with ability to analyze financial documents and reconcile accounts
Working knowledge of accounting records management and filing processes
Skilled proficiency in the use of computers and Microsoft Office Suite (i.e., Word, Excel, Outlook, PowerPoint, etc.) with ability to quickly grasp specialized automated systems
Proficient in the use of standard office equipment such as computers, 10-key adding machines / calculators, copiers, fax machines, telephone systems and office automation systems
Organized and detail-oriented with ability to plan and accomplish goals
Excellent verbal and written communications skills
Excellent customer service skills with ability to represent company in a positive and competent manner
Solid organization skills relevant to carrying out day-to-day responsibilities with ability to manage multiple priorities

Job Responsibility

Payoffs - Posts the recapture receivable payoff. Tracks and posts payoff checks received through the lockbox. Auto Posts payoff that was received through the lockbox. Posts the recapture receivable payoff and sends the Congratulations/NSF letters to debtors
Variety of escalations issues that need to be completed immediately
Daily mail/lockbox where they open, prepares/balances the WLB batch
Receives, sorts, documents, and routes various physical lockboxes received from mail/courier
Scans and uploads various financial documents into designated systems and open appropriate task(s)
Reconcile lockboxes
Researches/identifies missing account numbers/data for various transactions
Reviews and completes documents/logs for payment processing/funds transmittal
Posts and applies financial transactions to accounts
Reviews and prepares daily/monthly reports and route as necessary

What we offer

Medical
Dental
Vision
401(K) Immediate Vesting
Company Life Insurance
Short-Term and Long-Term Disability Insurance
Professional Development Assistance
Legal Aid Assistance Program
Family Planning / Fertility Assistance
Personal Time Off

Fulltime

Federal financial aid administration and compliance

Financial Aid Services, Inc., has an exclusive opportunity available for an expe...

Location

United States , Salem

Salary:

Not provided

Financial Aid Services, Inc. & Genesis-SMSS, LLC

Expiration Date

Until further notice

Requirements

Financial aid officer, Director or Title IV processing experience
Minimum of 2 years of working in a role related to Federal Student Aid
Working knowledge of all Federal Title IV systems and reports
Application of various academic calendars (familiar with clock hours schools)
Technical efficiency in regards to Microsoft Office Products (Outlook/Excel/Word/PowerPoint)
Proficiency in any school management software or financial aid software a plus

Job Responsibility

Guide clients through the proper Packaging, Verification, PELL Grant and Direct Loan Process and USDE regulations
Review client school’s student files for eligibility
Oversee the accuracy of Return to Title IV calculations
Develop and maintain systems and processes for Title IV compliance
Support the mission and efforts of Financial Aid Services
Work collaboratively with our team of compliance specialists to support our client’s needs

Fulltime

Mortgage Underwriter Team Leader

Admiral Mortgages are looking for a Mortgage Underwriter Team Leader to join the...

Location

United Kingdom , Cardiff

Salary:

Not provided

Admiral Group Plc

Expiration Date

Until further notice

Requirements

Preferably CEMAP qualified
Proven experience as a mortgage underwriter with in-depth knowledge of Second Charge or Specialist lending
Previous experience in a leadership or supervisory role within financial services or homeowner loan underwriting
Strong understanding of credit risk assessment, affordability, and regulatory requirements (FCA, PRA, AML, GDPR, etc.)
Excellent analytical and decision-making skills with strong attention to detail
Effective communicator with the ability to influence and support team members at all levels
Highly organised with the ability to manage workloads, prioritise tasks, and deliver against deadlines

Job Responsibility

Lead, motivate, and develop a team of mortgage underwriters through coaching, mentoring, regular one-to-ones, and ongoing training
Review and authorise complex homeowner loan applications in line with credit policy, risk frameworks, and regulatory standards
Act as a referral point for escalated or challenging cases, providing clear guidance and sound decision-making
Support the Underwriting Manager in shaping and improving underwriting policies, procedures, and risk controls
Collaborate with colleagues across Sales, Risk, Compliance, and Servicing to resolve queries, enhance processes, and deliver an excellent customer experience
Ensure compliance with FCA, PRA, and other relevant regulatory requirements, maintaining up-to-date knowledge of industry trends and changes
Foster a positive team culture that values integrity, accountability, and continuous improvement

What we offer

Up to £3,600 of free shares each year after one year of service
33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
Option to buy or sell up to an additional five days of annual leave
Financial & Mortgage Advice
24-Hour Ecare
Cycle to Work Scheme
Annual Holiday Allowance
Flexible Working
Simply Health
Private Health Cover

Fulltime

Loan Servicing Support Specialist

Robert Half

Location:
United States , Meriden

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
November 20, 2025

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Loan Servicing Support Specialist

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Location:United States , Meriden

Category:Banking

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:November 20, 2025

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