Loan Servicing Specialist Job at Robert Half (Linthicum)

Loan Servicing specialist

We are looking for a dedicated Loan Servicing specialist to support the administ...

Location

United States , Glen Allen

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2–4 years of experience in multifamily loan servicing, escrow administration, asset management, or housing finance operations
Familiarity with rental housing finance and loan servicing procedures
Proficiency in loan servicing systems and Microsoft Office Suite, including Excel, Word, and Outlook
Strong organizational skills with exceptional attention to detail
Knowledge of affordable housing programs such as state housing finance agency initiatives
Ability to interpret and work within loan documentation standards
Excellent communication skills to interact with clients and internal teams effectively

Job Responsibility

Coordinate and oversee daily loan administration tasks to ensure efficient operations
Manage the setup, onboarding, and orientation for new loan servicing processes
Facilitate the closing of construction and permanent loans with accuracy and attention to detail
Maintain loan records and ensure compliance with documentation standards
Collaborate with internal teams to address loan servicing inquiries and resolve issues
Update and manage loan servicing systems to maintain accurate data
Monitor escrow accounts and ensure timely administration
Provide support for affordable housing programs and align servicing practices with program requirements
Conduct reviews of loan documentation to ensure adherence to established guidelines

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Loan Servicing Specialist I

We are looking for a detail-oriented Loan Servicing Specialist I to support a Fi...

Location

United States , San Antonio

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least 5 years of experience in loan servicing, including exposure to payment processing, escrow administration, insurance tracking, or related loan operations
Strong understanding of consumer and commercial loan servicing practices, banking regulations, and internal compliance expectations
Experience working with loan servicing platforms and banking software, with solid Microsoft Excel skills for tracking, review, and reporting tasks
Demonstrated ability to manage complex servicing situations such as payoff calculations, account adjustments, loan changes, and escalated customer inquiries
High attention to detail with strong analytical, recordkeeping, and problem-solving abilities
Effective written and verbal communication skills with the ability to collaborate across departments and work with external partners

Job Responsibility

Handle a range of loan servicing transactions, including complex payment applications, payoff activity, principal reductions, advances, adjustments, and participation-related entries with a high degree of accuracy
Oversee insurance servicing by monitoring coverage, updating policy information, coordinating renewals, and addressing lender-placed insurance needs when required
Perform detailed escrow administration tasks such as account analysis, tax and insurance disbursement processing, and ongoing balance reviews to maintain account accuracy
Maintain and update loan and borrower information within servicing systems, complete reviews for newly booked and renewed loans, and help preserve strong data integrity
Process specialized account changes such as modifications, extensions, deferments, and re-amortizations while ensuring documentation and system records remain current
Review loan files and servicing data to identify discrepancies, support internal control standards, and help ensure adherence to regulatory and investor requirements
Prepare scheduled and on-demand servicing reports for leadership, audit requests, and compliance-related needs
Address escalated borrower questions involving payment research, account status, escrow concerns, and payoff calculations through clear and timely follow-up
Partner with teams across lending, credit, compliance, and operations, as well as third-party vendors, to investigate issues, support audits, and improve servicing workflows
Provide day-to-day guidance and quality support to less experienced team members while contributing to process improvement efforts and other assigned duties

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan
Free online training

Fulltime

Loan Servicing Specialist (Bilingual: Spanish)

At Tandem Servicing, we don't just service loans, we build relationships. We're ...

Location

Salary:

26.00 - 32.00 USD / Hour

Rain City Capital

Expiration Date

Until further notice

Requirements

Bilingual in Spanish: Must be fluent in Spanish, both written and spoken
High school diploma or equivalent required
2+ years of experience in mortgage servicing and customer service
Confidence making collection calls and navigating challenging conversations
Must be able to work independently and handle multiple priorities under deadline pressure
Strong listening and problem-solving skills
Excellent attention to detail and high degree of accuracy
Promotes teamwork within the department
Excellent grammatical, oral communication, writing, spelling, and proofreading skills, with the ability to express yourself clearly and effectively
Strong working knowledge of Microsoft Office and loan servicing systems

Job Responsibility

Answer inbound calls and emails from borrowers regarding payments, portal access, taxes, insurance, verification of wire instructions, and other general servicing questions
Respond promptly and professionally to borrower inquiries
Make outbound calls (including collection calls to past-due borrowers) with confidence and clarity
Process borrower correspondence via email and route requests appropriately
Follow through with borrowers to ensure timely resolution and clearly communicate the final outcome
From time to time, you may support other borrower communications and follow-ups related to construction draws and extensions
Perform other related duties as assigned by management

Fulltime

Loan Servicing Specialist II

We are seeking a highly skilled Loan Servicing Specialist II to join our team on...

Location

United States , San Antonio

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 5 years of experience in loan servicing, including loan processing, escrow management, and insurance tracking
Advanced knowledge of loan servicing systems, regulatory compliance, and investor guidelines
Strong analytical skills and attention to detail in maintaining accurate records
Excellent communication and problem-solving abilities to handle escalated servicing issues
Proficiency in banking software, Microsoft Excel, and other relevant tools
Familiarity with government-guaranteed loan programs such as SBA 504, SBA 7(a), FHA, VA, and USDA loans
Experience with conventional loans, home equity loans, and secondary market standards such as Fannie Mae and Freddie Mac
Proven ability to collaborate with cross-functional teams and external stakeholders effectively

Job Responsibility

Process and post complex loan payments, payoffs, advances, curtailments, and adjustments with precision and timeliness
Manage insurance tracking, policy renewals, and compliance with coverage requirements, including coordination of lender-placed insurance as needed
Conduct advanced escrow analyses, oversee tax and insurance disbursements, and ensure escrow account balances remain accurate
Maintain and update borrower and loan data in the core system, ensuring all records are accurate and compliant
Execute complex loan servicing actions such as modifications, extensions, deferments, and re-amortizations
Perform audits on loan files and system data to uphold accuracy and compliance with internal controls
Generate and deliver servicing reports for management, auditors, and regulatory bodies
Resolve escalated borrower inquiries regarding payments, account status, escrow discrepancies, and payoff calculations
Collaborate with internal teams and external vendors to address servicing issues and support audit requirements
Provide mentorship and training to entry level staff, fostering team development and quality assurance

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Loan Servicing Specialist II

Join a dynamic financial services team dedicated to improving members’ financial...

Location

United States , Hawthorne

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3–5 years’ direct experience in financial services, with a focus on consumer and/or mortgage loan servicing
minimum of 1 year processing DMV documentation across multiple states
Strong working knowledge of lending products including secured/unsecured loans, auto loans, credit cards, and lines of credit
In-depth familiarity with loan servicing guidelines and regulatory requirements under NCUA and CFPB
Proficiency in Dealertrack System for processing title paperwork and managing collateral loans
Excellent organizational, written, and verbal communication skills
High attention to detail and ability to manage multiple competing priorities
High school diploma required
Proficiency in Windows, Microsoft Word, Excel, and internet navigation
Ability to handle confidential information and maintain professionalism

Job Responsibility

Process consumer and mortgage loan servicing requests efficiently and accurately
Manage titles and collateral loans, ensuring compliance with DMV regulations nationwide
Monitor and reconcile collateral protection insurance and loan records
Respond to member and internal partner inquiries with courteous, professional communication across tickets, calls, and emails
Review DMV documents and resolve discrepancies
Provide training for team members and adapt to updated policies and procedures
Support compliance initiatives including the Bank Secrecy Act and fair lending laws

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Loan Servicing and Quality Assurance Specialist

Execute standard banking transactions for specific units or operating/processing...

Location

United States , Pittsburgh

Salary:

Not provided

Raymond James

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
post-secondary degree preferred
2-4 years of experience, including previous bank operations or financial services experience
Previous Consumer/Private Bank/Wealth Management quality review experience with knowledge of lending regulatory requirements is a plus
Familiarity with loan systems
ability to read and understand loan documents
Strong attention to detail
Ability to communicate effectively in person, through email, and over the phone
Proficiency in basic math skills and general knowledge of office software
Ability to work in a fast-paced, high-intensity work environment

Job Responsibility

Ensure that the core loan system matches the executed legal documents, whether via input or review
Process or review new loans, renewals, modifications, extensions, payments, advances, maintenance, and system generated reports
Provide customer support to both internal and external clients regarding account inquiries, research, and operational issues
Provide backup support for other related duties, such as overseeing the printing and mailing of loan statements and manual calculation of accruing fees on commercial loans
Work closely with Relationship Managers, Service Teams, Legal and Compliance to effectively execute on deliverables

Fulltime

Commercial Loan Specialist

We are looking for a detail-oriented Commercial Loan Specialist to support comme...

Location

United States , Franklin

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Associate’s degree or equivalent preferred
Minimum one (1) year of experience in a commercial loan department
Proficient in Microsoft Word and Excel
familiarity with DNA, and Nautilus
Strong attention to detail, organization, and communication skills
Ability to work independently, manage multiple priorities, and provide excellent customer service
Must complete annual compliance training and remain current with lending procedures and industry standards

Job Responsibility

Process and book new commercial loans with a high level of accuracy, ensuring all records and system entries are complete and compliant
Review loan documentation to confirm required information is present before setup, funding, servicing updates, or payoff activity is completed
Maintain commercial loan files and update account information as changes occur throughout the servicing process
Support daily administrative activities tied to commercial real estate and commercial and industrial lending transactions
Coordinate with internal lending and operations teams to resolve documentation gaps, booking issues, and servicing questions
Assist with payoff processing, loan maintenance requests, and follow-up tasks related to outstanding items
Perform clerical and operational duties that keep commercial lending workflows organized, timely, and well documented

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Commercial Loan Specialist

We are looking for a detail-oriented Commercial Loan Specialist to support comme...

Location

United States , Franklin

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Associate’s degree or equivalent preferred
Minimum one (1) year of experience in a commercial loan department
Proficient in Microsoft Word and Excel
familiarity with DNA, and Nautilus
Strong attention to detail, organization, and communication skills
Ability to work independently, manage multiple priorities, and provide excellent customer service
Must complete annual compliance training and remain current with lending procedures and industry standards

Job Responsibility

Process and book new commercial loans with a high level of accuracy, ensuring all records and system entries are complete and compliant
Review loan documentation to confirm required information is present before setup, funding, servicing updates, or payoff activity is completed
Maintain commercial loan files and update account information as changes occur throughout the servicing process
Support daily administrative activities tied to commercial real estate and commercial and industrial lending transactions
Coordinate with internal lending and operations teams to resolve documentation gaps, booking issues, and servicing questions
Assist with payoff processing, loan maintenance requests, and follow-up tasks related to outstanding items
Perform clerical and operational duties that keep commercial lending workflows organized, timely, and well documented

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

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Loan Servicing Specialist

Job Description

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