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We are seeking a highly skilled Loan Servicing Specialist II to join our team on a long-term contract basis in San Antonio, Texas. In this role, you will manage advanced servicing functions across consumer and commercial loan portfolios, ensuring compliance with regulatory and internal standards. This position requires a proactive approach to resolving complex servicing scenarios, maintaining data accuracy, and delivering exceptional customer service while collaborating with internal teams and external stakeholders.
Job Responsibility:
Process and post complex loan payments, payoffs, advances, curtailments, and adjustments with precision and timeliness
Manage insurance tracking, policy renewals, and compliance with coverage requirements, including coordination of lender-placed insurance as needed
Conduct advanced escrow analyses, oversee tax and insurance disbursements, and ensure escrow account balances remain accurate
Maintain and update borrower and loan data in the core system, ensuring all records are accurate and compliant
Execute complex loan servicing actions such as modifications, extensions, deferments, and re-amortizations
Perform audits on loan files and system data to uphold accuracy and compliance with internal controls
Generate and deliver servicing reports for management, auditors, and regulatory bodies