Loan Servicing Representative Job at Wells Fargo (Bengaluru)

Customer Service Representative

This role involves delivering excellent customer service in a financial services...

Location

United Kingdom , Epsom

Salary:

Not provided

Office Angels

Expiration Date

Until further notice

Requirements

Background in financial services or a regulated industry
experience in a fast-paced telephone customer service environment
excellent organisational skills and attention to detail
strong written, verbal, and listening communication skills
ability to manage multiple tasks and switch priorities when needed
logical, analytical approach to problem-solving
fast learner with a strong sense of curiosity
IT literate with the ability to use a range of software and internal systems
team-oriented with a proactive and flexible mindset

Job Responsibility

Maintain up-to-date knowledge of all products and services offered by our client and their affiliated companies
handle telephone enquiries from existing mortgage and savings customers, providing prompt, accurate, and helpful responses
clearly explain products and services within the scope of the client's regulatory classification as an 'information only' provider, avoiding advice or guidance
carry out all aspects of mortgage account administration, including completions, redemptions, payments, product transfers, lease extensions, and general enquiries
prepare and send standard or dictated customer correspondence, including handling lost account enquiries
perform cashiering duties at Head Office, including opening, closing, amending, and processing transactions on savings accounts using internal systems
manage changes to customer and account information such as address updates, notice requests, and nominated bank account amendments
administer ISA transfers and assist with account registration procedures
support other departments as required, such as Loans Underwriting and the New Business Team
assist with system testing for new products and features

What we offer

Friendly, supportive team culture
training and development opportunities
varied and rewarding role within the financial services sector
opportunity to make a meaningful impact on customer experience

Fulltime

Customer Service Representative

We are seeking a Customer Service Representative to join a local Credit Union te...

Location

United States , Richmond

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in a Customer Service Representative role or similar
Demonstrated experience in answering inbound calls, handling both inbound and outbound calls
Strong customer service skills and ability to handle customer queries effectively
Proficiency in data entry and order entry tasks
Experience in email correspondence and ability to write clear, concise and detail oriented emails
Proficiency in Microsoft Word and Microsoft Excel
Ability to schedule appointments efficiently
Familiarity with banking operations, banking services, and banking transactions
Previous experience in the Credit Union industry or similar financial institutions would be beneficial
Ability to multitask, prioritize, and manage time effectively

Job Responsibility

Deliver outstanding customer service, both personally and over the phone
Manage and respond to customers' email correspondence effectively
Conduct customer banking transactions, including deposits and withdrawals
Support customers in opening new accounts and initiating loans
Keep and update customer records accurately in the system
Use Microsoft Excel and Microsoft Word for data entry and other related tasks
Answer and resolve customer inquiries promptly
Arrange appointments for customers as needed
Handle both inbound and outbound calls as part of customer service
Comply with all regulations and guidelines related to banking services and operations

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Customer Service Representative

This role functions within the finance industry and will involve managing a comp...

Location

United States , Augusta, Georgia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Exceptional ability in answering inbound calls promptly and in a detail oriented manner
Prior experience in a call center customer service environment
Demonstrated skills in providing excellent customer service
Proficient in data entry tasks with high accuracy
Ability to handle email correspondence in a timely and detail oriented manner
Experience in managing both inbound and outbound calls
Proficiency in using Microsoft Excel for data management and analysis
Strong skills in utilizing Microsoft Word for document creation and editing
Experience in handling order entry tasks efficiently
Ability to schedule appointments accurately and manage calendars effectively

Job Responsibility

Originate new loan business by identifying and acting on opportunities with new and existing customers
Provide detailed explanations of the loan process and loan products to potential borrowers
Complete loan applications and proposals for new borrowers, and follow up with pending applicants
Address customer concerns proactively and collaborate with management to devise and implement strategies for potential problem loans
Maintain a well-organized system for loan folders and files
Consistently work towards meeting or exceeding loan goals
Process insurance claims, follow-ups and payments on a daily basis, and keep an updated insurance log
Provide top-tier customer service through daily transactions, customer inquiries and problem resolution
Handle incoming phone calls and check the branch's voicemail regularly
Demonstrate the organization's philosophy and core values through strong communication and customer relations skills

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in our company 401(k) plan

Fulltime

New

Loan Servicing Representative - Auto Operations

Wells Fargo is seeking Loan Servicing Representatives to join the Auto Operation...

Location

United States , Irving

Salary:

Not provided

Wells Fargo

Expiration Date

March 07, 2026

Requirements

2+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Job Responsibility

Support Loan Servicing functional area or processes
Identify opportunities to improve various areas within Loan Servicing and recommend solutions
Review, research, analyze, calculate, and submit mortgage claims that are moderately complex in nature
Perform moderately complex administrative, transactional, operational, or customer support tasks
Review, research, process, and respond to written and phone inquiries of moderate to high complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing
Receive direction from Loan Servicing supervisors
Escalate non-routine questions to experienced individuals
Use relevant information and independent judgment to review and file claims while ensuring compliance with all federal, state, client, and company policies, procedures, and regulations
Interact and communicate with agencies, investors, insurers, mid-level management, staff, and cross business units, as well as internal or external customers
Provide guidance to less experienced peers

Fulltime

!

New

Senior Commercial Loan Servicing Specialist - Asset Based Lending

Wells Fargo is seeking a Senior Commercial Loan Servicing Specialist in Commerci...

Location

United States , Irving

Salary:

Not provided

Wells Fargo

Expiration Date

March 22, 2026

Requirements

4+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4 years of asset based lending servicing experience
2 years of accounting or finance experience
ABL / syndicated loan servicing experience
Ability to review and interpret complex wholesale commercial loan documents
Intermediate Microsoft Office skills
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Strong analytical skills with high attention to detail and accuracy
Excellent verbal, written, and interpersonal communication skills
Ability to exercise independent judgment to identify and resolve problems

Job Responsibility

Lead a variety of servicing activities for moderately complex commercial products, including coordinating all aspects to ensure customer resolution
Evaluate and upload data into the systems of record to ensure compliance with all bank policies, procedures, and regulatory requirements
Coordinate all aspects of resolving open customer service issues
interact with internal and external customers
Serve as primary liaison and work collaboratively with Sales, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-focused needs
Review and negotiate moderately complex loan servicing transactions, evaluate risks, and devise strategies to mitigate risks and identify procedural modifications
Serve as an escalation point in the resolution of client issues
Conduct quality reviews and monitor key performance metrics as related to efficiencies and effective processes
Identify activities of the team to ensure conformity with established procedures
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Fulltime

New

Senior Commercial Loan Servicing Representative

Wells Fargo is seeking a Senior Commercial Loan Servicing Representative.

Location

India , Bengaluru

Salary:

Not provided

Wells Fargo

Expiration Date

March 05, 2026

Requirements

6+ years of customer service, loan administration, collections, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Responsibility

Support the Loan Documentation team in reviewing, documenting, closing, and disbursing loans
Review the most complex legal, appraisal, and title information
Prepare loan documentation, coordinate loan closings, and initiate loan disbursements
Monitor the loan disbursement process
Perform or guide others on complex loans that require planning, evaluation, and interpretation
Ensure compliance with company's policies and procedures
Identify and mitigate Loan Documentation risks in accomplishing business goals
Prioritize work and provide day to day work leadership and mentorship to the Loan Documentation team
Provide guidance and subject matter expertise to the immediate Loan Documentation team on generating loans, as well as technical and legal guidance within matters related to loan documentation

Fulltime

!

New

Commercial Loan Servicing Associate

Wells Fargo is seeking a role in Commercial Loan Servicing Associate

Location

India , Bengaluru

Salary:

Not provided

Wells Fargo

Expiration Date

March 05, 2026

Requirements

6+ Months Experience in Commercial Loan Servicing, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Thorough understanding of Commercial Real Estate Business and US Mortgage
Experience in wire transfers and other payment methods
Attention to detail and ability to quickly learn and deliver on new changes
Identify process gaps and finding solutions to problems
Ownership and flexibility to deliver the desired results under strict timelines and SLAs

Job Responsibility

Provide support for servicing activities for commercial products, commercial real estate, and problem loans
Coordinate resolution of open issues with customers
and interact with internal and external customers
Evaluate and upload data into the systems of record
Serve as an escalation point in the resolution of issues
Ensure compliance with all bank policies, procedures, and regulatory requirements
Provide information to managers, functional colleagues, and stakeholders, including internal or external customers if applicable
Provide training and guidance to less experienced Commercial Loan Servicing representatives in interpreting and understanding complex policies as well as managing cross group projects
Research, respond to and resolve complex inquiries
Train others on complex loan agency inquiries and servicing language in loan documentation and interpretation, as well as an understanding of financial services and customer support

Fulltime

!

New

Mortgage Loan Servicing Representative

The main purpose of this job is to handle every aspect of a mortgage loan after ...

Location

United States , Kansas City

Salary:

19.00 - 27.65 USD / Hour

Commerce Bank

Expiration Date

Until further notice

Requirements

High school diploma or equivalent combination of education and experience required
2+ years Real Estate loan experience required
2+ years of customer service via telephone, email and chat, experience preferred
Thorough knowledge of all aspects of the specific functional area and ability to understand the interrelationship of all mortgage servicing functions and the resulting impact
Demonstrates self-initiative in problem identification or provides assistance as needed within specific functional area as well as the group
Ability to work with other departments to meet time requirements
Ability to consistently meet or exceed minimum departmental productivity standards
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

Job Responsibility

Perform routine and complex tasks in the servicing of mortgage loans in one or more of the various servicing functions
includes administration, cashiering, new loans/acquisitions, special loans, escrow, investor accounting, customer service or default
Process Payments or Advances on loans, including maintenance and adjustments, utilizing multiple systems applications
Process mortgage releases and subsequent documents to borrowers
Perform customer service via telephone, email and chat
Perform other duties as assigned

What we offer

employer sponsored health, dental, and vision insurance
401(k)
life insurance
paid vacation
paid personal time
career development
education assistance
voluntary supplemental benefits

Fulltime

Loan Servicing Representative

Wells Fargo

Location:
India , Bengaluru

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 04, 2026

Expiration:
March 08, 2026

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