Loan Servicing Representative, Wells Fargo

Wells Fargo

Location:
India, Hyderabad

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Job offer has expired

Job Description:

Wells Fargo is seeking a Loan Servicing Representative. Responsibilities include supporting the Loan Servicing functional area, identifying opportunities for improvement, analyzing mortgage claims, and responding to inquiries. Required qualifications include Loan Servicing experience, Loan IQ, and Payoff expertise. Desired qualifications include Loans, Mortgages experience, willingness to work late shifts, and preferred Loan IQ skills.

Job Responsibility:

Support Loan Servicing functional area or processes
Identify opportunities to improve various areas within Loan Servicing and recommend solutions
Review, research, analyze, calculate, and submit mortgage claims that are moderately complex in nature
Perform moderately complex administrative, transactional, operational, or customer support tasks
Review, research, process, and respond to written and phone inquiries of moderate to high complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing
Receive direction from Loan Servicing supervisors
Escalate non-routine questions to experienced individuals
Use relevant information and independent judgment to review and file claims while ensuring compliance with all federal, state, client, and company policies, procedures, and regulations
Interact and communicate with agencies, investors, insurers, mid-level management, staff, and cross business units, as well as internal or external customers
Provide guidance to less experienced peers

Requirements:

2+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
1+ year of Loan IQ experience
1+ year of Payoff experience

Nice to have:

1-2 years’ experience in Loans, Lending, Mortgages, Payoffs or Loan IQ
Candidates with Loan IQ experience will be highly preferred
Acceptance to work in 6.30 PM to 3.30 AM shift

What we offer:

Equal opportunity employer
Drug free workplace policy
Accommodation for applicants with disabilities

Additional Information:

Job Posted:
May 05, 2025

Expiration:
May 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Loan Servicing Representative