Loan Processor - Support Specialist

• Initiate and monitor pre-closing due diligence by ordering and reviewing items such as organizational searches, title work, credit reports, flood certifications, lien and tax checks, corporate standing documents, and business reporting records
• Maintain an active portfolio of loan files by updating tracking tools, organizing digital documentation, and ensuring records are properly stored across internal shared folders and cloud-based systems
• Partner with lenders and title companies to coordinate commercial loan closings, confirming that title conditions and other required items are completed before funding
• Review closing packages for completeness, finalize documentation prior to settlement, and submit loan booking requests once all required materials have been received
• Prepare comprehensive loan files for closing and process wire request documentation in support of funding activities
• Track reporting data related to organizational requirements and work closely with Loan Operations to support accurate loan reporting and system records
• Follow monthly exception and tickler reports to pursue recorded documents, insurance or policy requirements, and any outstanding post-closing items in a timely manner
• Oversee active pipelines for new loans, renewals, letters of credit, and filing continuations while coordinating updates with loan officers and lending partners
• Respond to servicing and operational inquiries, resolve routine loan issues, and process both financial and non-financial loan maintenance requests, including debit and credit transactions with awareness of general ledger impact
• Contribute to team collaboration through meetings, cross-training, and coverage support during high-volume periods while adhering to regulatory standards and internal banking policies

• Prior experience in loan administration, loan processing, mortgage lending, loan origination, or commercial lending support
• Working knowledge of commercial loan due diligence, documentation review, and closing coordination
• Strong analytical ability with excellent attention to detail and a consistent approach to problem-solving
• Ability to manage competing priorities in a fast-paced, deadline-driven environment without sacrificing accuracy or service quality
• Effective communication and relationship-building skills for working with internal teams, customers, lenders, and third-party partners
• Proficiency in Microsoft Word and Excel, with the ability to learn new banking and workflow systems quickly
• Basic understanding of accounting principles, including comfort with debit, credit, and general ledger-related activities

Experience with bank data processing platforms

• Medical insurance
• Vision insurance
• Dental insurance
• Life and disability insurance
• 401(k) plan