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We are seeking an experienced Loan Processor / Loan Administration Executive to support Australian mortgage operations. This role requires hands-on experience in end-to-end loan processing, strong knowledge of Australian lending policies, and the ability to manage multiple files independently while maintaining high accuracy and compliance standards.
Job Responsibility:
Process Australian home loan applications end-to-end (submission to settlement)
Handle owner-occupied and investment loans, refinances, and purchases
Prepare, review, and submit loan applications via ApplyOnline and FLEX
Review lender credit policies and ensure accurate document compliance
Manage loan servicing and post-settlement activities
Liaise with mortgage brokers, lenders, clients, and other stakeholders
Maintain accurate records, track deadlines, and follow up on outstanding items
Ensure confidentiality and compliance with Australian lending standards
Requirements:
Proven experience as a Loan Administrator / Loan Processor in the Australian mortgage industry
Strong working knowledge of ApplyOnline and FLEX
Solid understanding of: Home loans (owner-occupied & investment)
Refinances and purchases
Loan servicing and post-settlement processes
Ability to interpret and apply lender credit policies
High attention to detail with strong organisational skills
Ability to manage multiple files and deadlines independently
Fluent in spoken and written English and Sinhala
Reliable internet connection and ability to work Australian business hours
Nice to have:
Experience working with Australian mortgage brokers or aggregators
Familiarity with CRMs such as MyCRM, Salestrekker, Mercury, or similar
Knowledge of Australian compliance frameworks (NCCP, Responsible Lending)
Experience in asset finance or personal loans
What we offer:
Stable, long-term role with an Australian business
Fully remote working arrangement
Exposure to Australian mortgage industry standards and systems