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Loan Payout Administrator

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Morson Talent

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Location:
United Kingdom , Manchester City Centre

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Category:
Finance

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Contract Type:
Not provided

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Salary:

30000.00 - 35000.00 GBP / Year
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Job Description:

This is a detail-focused, customer-facing role in a regulated environment, suited to someone experienced in operational processing, customer liaison and working at pace. You’ll play a key part in ensuring lending deals are activated smoothly and efficiently, acting as a central point of contact for customers and dealer partners throughout the process. The role operates on a shift pattern, supporting a 7-day service, working 5 days out of 7.

Job Responsibility:

  • Acting as the main contact for customers and dealer partners, providing clear updates on deal progress
  • Reviewing and processing documentation accurately to support deal activation and payout
  • Resolving queries and first-stage escalations to ensure positive customer outcomes
  • Ensuring all lending requirements and internal processes are met
  • Working closely with internal teams including Credit, Customer Services, Finance and Operations
  • Activating assets and ensuring payments and documentation are completed within agreed SLAs
  • Maintaining a strong right-first-time approach with high attention to detail

Requirements:

  • Strong attention to detail and process-driven experience
  • Excellent written and verbal communication skills
  • Experience in customer service, operations, finance or lending environments
  • The ability to manage multiple priorities and work independently
  • A calm, professional approach when dealing with customers and partners
  • Strong problem-solving skills and a collaborative mindset
What we offer:
  • 30 days’ annual leave plus bank holidays
  • 10% employer pension contribution
  • Discretionary bonus and share schemes
  • Free gym membership
  • Life assurance and income protection
  • Modern office location in Manchester

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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