Loan Operations Support Specialist Job at Robert Half (Midland)

Loan Servicing Support Specialist

URGENT contract opportunity for a highly detail-oriented Loan Servicing Support ...

Location

United States , Boise

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in loan administration, mortgage servicing, or related fields
Strong knowledge of escrow management, including tax and insurance disbursements
Proficiency in analyzing data and performing audits to identify discrepancies and improve processes
Familiarity with servicing systems, such as Black Knight or similar platforms
Excellent problem-solving skills with the ability to address borrower disputes and escrow discrepancies
Knowledge of federal and state regulations related to mortgage servicing
Strong organizational skills and attention to detail for maintaining accurate records
Ability to collaborate effectively with internal teams and external parties such as tax authorities and insurance providers

Job Responsibility

Process loan payments and manage customer accounts, ensuring all updates are accurate, timely, and compliant
Administer and analyze escrow accounts, including tax and insurance disbursements, while maintaining full regulatory compliance
Conduct detailed audits of loan and escrow records to verify proper setup, complete payment histories, and adherence to federal, state, and investor guidelines
Analyze data related to escrow shortages, overages, delinquency trends, and servicing exceptions, identifying root causes and recommending actionable solutions
Maintain precise, up-to-date loan records within Black Knight MSP, ensuring the highest level of data integrity
Investigate and resolve escrow discrepancies and borrower disputes with professionalism and accuracy
Coordinate with tax authorities, insurance carriers, and internal teams to ensure timely, accurate disbursements
Reconcile escrow accounts and support month-end reporting, balancing, and audit preparation
Ensure all servicing activities align with company policies, investor requirements, and regulatory standards
Recommend process improvements to enhance accuracy, operational efficiency, and audit readiness

What we offer

medical, vision, dental, life and disability insurance, 401(k) plan

Fulltime

New

Loan Trading Operations Senior Manager

We are seeking an accomplished and highly experienced Vice President to lead a c...

Location

United States , Tampa

Salary:

93440.00 - 140160.00 USD / Year

Citi

Expiration Date

March 27, 2026

Requirements

6-10 years of Experience in financial services operations, with a significant focus on loan trading operations
Demonstrated expertise in syndicated loan products, market conventions, and the entire trade lifecycle
Strong understanding of business processes, systems, and tools used in the loan process, including familiarity with industry platforms such as ClearPar and LoanIQ
Proven ability to identify, mitigate, manage, resolve, and escalate risks and issues within a complex operational environment
Strong knowledge of various risk types, policies, control measures, and processes
Excellent leadership, communication, interpersonal, and negotiation skills, with a proven ability to influence stakeholders at all levels
Comply with applicable laws, rules, and regulations, and adhering to Policies
Bachelor’s/University degree, Master’s degree preferred

Job Responsibility

Team Leadership & Management:Provide full management responsibility for a team of loan trading operations specialists, including performance evaluation, hiring, and development. Foster an accountable, ethical, and results-oriented environment, ensuring continuous development and optimal performance
Operational Excellence:Oversee and manage operational processes for syndicated loan trading, encompassing trade capture, confirmations, settlement, payments, and reconciliations.Drive initiatives to ensure the volume, quality, timeliness, and delivery of complex deliverables related to loan documentation processes for the team
Risk Management & Compliance:Accountable for the integrity of processes, operations, and associated results. Proactively identify, mitigate, manage, resolve, and escalate operational risks and issues. Ensure strict compliance with all applicable laws, rules, regulations, and internal policies. Serve as a subject matter expert onLSTA documentation(e.g., LSTA Standard Terms and Conditions, Confirmation documents, Credit Agreements), guiding the team on proper interpretation, preparation, review, and application in all trade processing, settlement & servicing activities
Process Improvement & Strategic Initiatives:Develop and implement business plans, policies, and procedures. Lead projects to drive business initiatives, client solutions, and cost-saving opportunities. Continuously evaluate and enhance existing operational workflows, assessing service quality, and identifying areas for process, service, or technology enhancements. Stay abreast of developments within the loan documentation/processing function and assess their impact on the business. Define, develop, implement, and track appropriate KPIs and SLAs for the group
Stakeholder Engagement:Support a wide range of internal clients (product, sales, trading, legal and technology) and external corporate clients. Build and maintain effective relationships with colleagues, management, internal/external clients, and stakeholders, influencing them through collaborative communication to understand their needs and provide effective solutions. Conduct discovery and due diligence activities with clients to meet their needs
Problem Solving & Analysis:Responsible for detailed analysis of complex loan-related issues where the best course of action is not immediately evident, recommending and taking appropriate actions. Possess advanced analytical skills to filter, prioritize, and validate complex material from multiple projects, defining problems and developing robust solutions
Ethical Conduct & Supervision:Appropriately assess risk when making business decisions, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets. Drive compliance with applicable laws, rules, and regulations, adhere to Policy, apply sound ethical judgment, and effectively supervise the activity of others, creating accountability for maintaining these standards

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

Mortgage Senior Loan Documentation Processor

Wells Fargo is seeking a Senior Loan Documentation Processor. We believe in the ...

Location

Philippines , Taguig City

Salary:

Not provided

Wells Fargo

Expiration Date

March 30, 2026

Requirements

4+ years of customer service, loan administration, collections, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Preferred US Mortgage overall experience of 2+ years
Understanding of US Mortgage process & related TRID regulations
Experience in managing US mortgage Closing or Funding process is prefered
MS Office Proficient & Data Analysis
Experience in Customer Telecommunication Contact within a Financial Services Environment, Financial Services Operations, Closing Underwriting, and Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, & education
Strong Pipeline Management Oversight and Routines
Excellent Spoken and written communication skills
Proactively engage with internal bank stakeholders, third parties, settlement agents via telephone to gather necessary information, documentation, clarify information & resolve mortgage closing conditions
Ability to conduct clear and customer centric telephone conversations to explain underwriting decisions, documentation requirements and next steps in the mortgage process

Job Responsibility

Provide support in performing loan documentation duties on the most complex loan packages to ensure compliance with company's policies and government regulations
Process or close loans and act as a main point of contact for internal or external customers during the loan process
Perform administrative, operational, or customer support tasks related to complex loan packages
Manage an assigned pipeline of all loan types relative to business line
Provide subject matter expertise and interpretation of procedures to the team of Loan Documentation specialists to ensure timely completion of work
Interact with immediate Loan Documentation team, functional area, and internal peers outside work group on information related to the routine loan documentation process

Fulltime

New

Loan Specialist

We are looking for a skilled Loan Specialist to join our team. In this long-term...

Location

United States , Linthicum Heights

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in loan origination, processing, and servicing
Proficiency in using banking software and automated loan documentation systems
Strong understanding of consumer, commercial, and real estate loans
Thorough knowledge of lending compliance laws and regulations
Proven ability to analyze workflows and implement process improvements effectively
Supervisory experience in loan servicing and processing with conflict resolution skills

Job Responsibility

Analyze current loan processing workflows and identify areas for improvement
Collaborate with the loan team to address process inefficiencies and implement streamlined solutions
Develop and oversee the implementation of enhanced loan servicing procedures
Ensure compliance with lending laws and regulations across all loan operations
Oversee loan servicing activities, including consumer, commercial, real estate, and participation loans
Resolve conflicts and reinforce new processes across teams to maintain operational consistency
Evaluate additional opportunities for process automation and efficiency upgrades
Provide insights on deposit operations, if applicable, to further support organizational goals

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Loan Specialist

We are looking for a skilled Loan Specialist to join our team. In this long-term...

Location

United States , Linthicum

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in loan origination, processing, and servicing
Proficiency in using banking software and automated loan documentation systems
Strong understanding of consumer, commercial, and real estate loans
Thorough knowledge of lending compliance laws and regulations
Proven ability to analyze workflows and implement process improvements effectively
Supervisory experience in loan servicing and processing with conflict resolution skills

Job Responsibility

Analyze current loan processing workflows and identify areas for improvement
Collaborate with the loan team to address process inefficiencies and implement streamlined solutions
Develop and oversee the implementation of enhanced loan servicing procedures
Ensure compliance with lending laws and regulations across all loan operations
Oversee loan servicing activities, including consumer, commercial, real estate, and participation loans
Resolve conflicts and reinforce new processes across teams to maintain operational consistency
Evaluate additional opportunities for process automation and efficiency upgrades
Provide insights on deposit operations, if applicable, to further support organizational goals

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Loan Servicing Specialist

We are looking for a detail-oriented Loan Servicing Specialist to join our team ...

Location

United States , Linthicum

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years of experience in loan administration or consumer loan servicing
Strong knowledge of loan servicing practices and procedures
Proficiency in handling consumer loan-related tasks and maintaining compliance
Familiarity with Microsoft Excel and ability to use it effectively
Excellent problem-solving skills with the ability to research and resolve compliance issues
Strong attention to detail and organizational skills to ensure accurate task execution

Job Responsibility

Process and manage various consumer loan servicing requests in compliance with established guidelines and procedures
Ensure timely and accurate completion of tasks
Maintain comprehensive knowledge of organizational policies, loan products, and services
Investigate and resolve compliance-related issues within consumer loan servicing operations
Complete reports and resolve technical challenges to support loan servicing processes
Collaborate with team members to address operational needs and provide seamless service to members
Execute assigned projects and additional duties as directed by management

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Commercial Loans Specialist

We are looking for a skilled Commercial Loans Specialist to join our team on a l...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 5 years of experience in loan servicing and portfolio monitoring
Proficiency in computer applications including Word, Excel, and Outlook
Strong analytical skills and keen attention to detail
Excellent verbal and written communication abilities
A minimum of 5 years of experience in commercial loan documentation and closing processes is preferred
Familiarity with financial systems such as Moody’s and ERP solutions is a plus
Knowledge of accounting functions, financial reporting, and regulatory compliance
Experience with auditing, month-end close processes, and accounts payable/receivable operations

Job Responsibility

Organize and prepare loan files for sorting, scanning, and uploading to the imaging center
Maintain loan files, both physical and digital, ensuring they are always ready for audits
Create and update borrower and guarantor profiles, including reporting and financial covenants, in the loan monitoring system
Assist in maintaining and updating customer profiles and covenants based on credit approvals and loan agreements
Support Relationship Managers and Portfolio Managers by addressing loan monitoring process inquiries and resolving system-related issues
Generate periodic portfolio management and monitoring reports using the loan tracking system
Monitor insurance requirements for loans, ensuring new policies are obtained and existing policies are renewed
Review executed loan and credit documents to verify proper signatures, dates, and initials
Facilitate loan closings and coordinate with compliance and operations teams for loan approvals, bookings, and fundings
Collaborate with auditors and ensure ongoing compliance with regulatory requirements

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Lending Operations Specialist

Lending Operations Specialist role at Knock, a company redefining the home buyin...

Location

United States

Salary:

70000.00 - 75000.00 USD / Year

Knock

Expiration Date

Until further notice

Requirements

A minimum of 3 years of recent closing experience with additional relevant mortgage experience in processing and/or underwriting preferred
Experience within the last 12 months in the residential loan mortgage industry, particularly handling cash out refinance transactions
Strong understanding of mortgage regulations from origination to post-closing
Recent experience managing and facilitating a large pipeline of loans, 50 to 60 per month
You have a keen attention to detail and check and double check your work
You are someone who is passionate about providing amazing customer service
You are an over-communicator with exceptional written and verbal communication skills
You’re highly organized and successful managing multiple competing priorities at once
You possess strong sense of urgency and track record of thriving in a fast-paced, growth startup environment
You are confident using new technology and familiar with lending management systems

Job Responsibility

Work in all aspects of the bridge loan cycle at Knock
Assist gathering required documentation to successfully submit the loan file for processing/underwriting and obtaining Initial Closing Disclosure signatures to meet on-time closings
Ensure minimum submission requirements and documents are met prior to submitting loans to processing
Understanding of TRID to compliantly issue initial disclosures and revised Loan Estimates, ICDs as well as compliance of APR requirements
Experience with condo approval requirements including requesting documents and reviewing documents to ensure all relevant questions are completed
Calculate Knock Bridge Loan advance amounts using internal calculations and guidelines
Accurately condition loan files based on the loan application and file documentation
Consistent communication internally providing loan status and approval updates
Effective and consistent communication with external Lending Partners, Agents, and Borrowers
Review title reports and homeowners/flood insurance to ensure Knock’s lien position and security interest

What we offer

Top tier medical, dental, & vision benefits for full time employees starting on the first day of employment
Flexible Paid Time Off for full time employees
Paid parental leave for all full time employees
One thousand annually for professional development
Life, AD&D and Disability insurance for full time employees
401K (noncontributory by Knock) for all employees
$75 monthly allowance for health & wellness
Up to $400 monthly for a co-working space for eligible employees
$100 monthly allowance for home internet, mobile phone or other communication devices
$2,500 referral bonus for eligible employees

Fulltime

Loan Operations Support Specialist

Robert Half

Location:
United States , Midland

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 18, 2026

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Location:United States , Midland

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Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:March 18, 2026

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Job Posted:
March 18, 2026