Loan Operations – Transaction Manager

• build and develop team to support loan origination and lifecycle management
• assist with the creation of processes, standards, procedures, controls, training, and implementation of transaction management
• aid in the design and implementation of technology including testing and rollout
• provide training and support to transaction management staff and business constituents
• partner with originating and coverage business lines, credit risk, operations, legal
• ensure that quality of data, controls and processes performed meet internal policies and regulatory requirements/expectations
• define and implement operational metrics and risk and control reviews
• constantly improve processes, controls and efficiencies within the group and front to back across loan lifecycle
• participate in projects to enhance performance and efficiency
• take part in loan remediation and loan system testing/migrations
• actively manage and maintain a deal closing pipeline of loan transactions
• coordinate and close loan transactions/lifecycle events, capture data, store documentation, troubleshoot issues/roadblocks, perform quality control
• assess risk when business decisions are made, demonstrating consideration for the firm's reputation, safeguarding Citigroup, its clients and assets, driving compliance with laws, rules and regulations, adhering to policy, and escalating, managing and reporting control issues with transparency

• 5-8 years of experience
• excellent communication, organizational and interpersonal skills
• ability to work well under tight deadlines, manage priorities, and complete assigned tasks with minimal management follow up
• high proficiency with Excel and other Microsoft based programs
• keen attention to detail
• developed analytical and problem-solving abilities
• client relationship and solution skills

global benefits designed to support well-being, growth, and work-life balance