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Barclays Logo Barclays · Banking

Loan IQ Live Support Analyst

United Kingdom, Manchester · Job Posted March 21, 2026
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Job Description

Join us as a Loan IQ Live Support Analyst at Barclays, to support the organisation, achieve its strategic objectives by ensuring the business is ready to receive the agreed change (address business problems and opportunities), ensuring that change initiatives are successfully assessed and implemented to enable them to be embedded in the organisation.

Job Responsibility

  • Identification and analysis of business impact and opportunities that require change within the organisation
  • Development of business readiness strategies that will help to ensure the successful implementation of change initiatives
  • Communication with stakeholders, including senior management, project teams, and external partners, to ensure that they are informed about change initiatives and that their needs and expectations are being met
  • Collaboration with Client Readiness, Operational Readiness & Tech Delivery to ensure business, sales, operations, client servicing and functional partners are prepared for a smooth transition of technology delivery into BAU (including Target Operating Model, Training, Communications, Service Agreements.)
  • Management of resistance to change, ensuring that stakeholders are engaged and that their concerns are addressed
  • Review of business readiness plans and status reports in conjunction with change delivery managers to ensure business readiness activities completed on time including newly identified risks, issues and dependencies
  • Collaboration with project teams to ensure that change initiatives are aligned with project objectives and that change management activities are integrated into project plans
  • Provision of guidance and support to business stakeholders, ensuring that they have the necessary skills and knowledge to implement change initiatives successfully

Requirements

  • Previous Experience with Loan IQ
  • Wholesale Lending Operations Experience
  • Reconciliations Experience

Nice to have

  • Project Management Experience
  • Experience with JIRA

What we offer

  • wellness rooms
  • gyms
  • mental health support
  • modern workspaces
  • collaborative areas
  • state-of-the-art meeting rooms
  • on-site cafeterias
  • fitness centers
  • tech-equipped workstations
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