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Loan Documentation & Processing Intermediate Analyst

https://www.citi.com/ Logo

Citi

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Location:
Malaysia , Kuala Lumpur

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Job Responsibility:

  • Support a team providing controls & issue governance across Lending Operations Asia
  • Correspondences and strategizing with partners & stakeholders in Asia
  • Involves performing controls definition, monitoring, & testing
  • Support internal & external reviews by reviewing & signing off associated deliverables
  • Keeping updated on policies and regulations & ensuring regional alignment
  • Involved in Lending Operations enterprise functions such as Continuity of Business & Records Management
  • Makes recommendations to management to support process improvement
  • Responsible to validate procedures, tools and training in the department to meet policy and provide control recommendations and ensure department process are align with global standard policies, procedures and tools
  • Ensuring that all critical functions are documented in the procedures, and that all controls are appropriately defined and implemented
  • Support Global Risk and Control team on all control related initiatives and other activities to ensure compliance with Citi policies and regulatory requirements
  • Resolves problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents
  • Makes evaluative judgments based on the analysis of factual information and provides assistance in the implementation of loan documentation process improvements
  • Managing deliverables requests from regulators / auditors relating to quality assurance
  • Responsible in compiling, preparing and responding to findings raised during internal business reviews, audits, exams and MCA tests
  • Responsible in developing and deploying appropriate control monitoring mechanisms via Manager’s Control Assessment (MCA)
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

  • Bachelor's/University degree
  • At least 4-5 year related experience in loan operations
  • Experience in loan operations, MCA controls & Audits
  • and Operation Risk Management is preferred
  • Individual must be accountable, ethical, results oriented, trustworthy, and credible
  • Ability to manage control practices demonstrating a risk-based approach
  • Exhibit strong written and verbal communication skills
  • Possess the ability to work with various levels of management and build and maintain effective working relationships
  • Strong influence/negotiation skills
  • Ability to proficiently use MS Office products, particularly Excel and PowerPoint
  • Seeking a dedicated professional with a strong controls background, analytical thinking, and openness to the role’s regional aspect
  • Knowledge of accounting principles and accounting practices
  • Moderate knowledge of Business Processes, Systems and Tools used in the Loan Process
  • Basic awareness of the industry, competitors and trends
  • Comprehension of Financial Products, such as Cash Management, Treasury, the Trade Lifecycle
  • Knowledge of compliance with applicable laws, rules and regulations, and adhering to Policies
  • Previous expertise of using evaluative and ethical judgment to make decisions
  • Understanding of identifying, mitigating, resolving, managing and escalating risks and issues
  • Fundamental ability to think strategically, considering the end-to-end, adjacent impacts to the broader system
  • Reasonable ability to analyze and think critically and conceptually and interpretively to solve problems
  • Ability to manage, improve, and design processes and standard operating procedures, including managing KPIs and SLAs
  • Can work well under pressure and multi-task with a sense of urgency
  • Proactive to escalate issues and drive change on process
  • Deliver results and able to meet tight deadlines
  • Ability to collaborate with team members within and outside of own team

Nice to have:

  • Knowledge of accounting principles and accounting practices
  • Moderate knowledge of Business Processes, Systems and Tools used in the Loan Process
  • Basic awareness of the industry, competitors and trends
  • Comprehension of Financial Products, such as Cash Management, Treasury, the Trade Lifecycle
  • Knowledge of compliance with applicable laws, rules and regulations, and adhering to Policies
  • Previous expertise of using evaluative and ethical judgment to make decisions
  • Understanding of identifying, mitigating, resolving, managing and escalating risks and issues
  • Fundamental ability to think strategically, considering the end-to-end, adjacent impacts to the broader system
  • Reasonable ability to analyze and think critically and conceptually and interpretively to solve problems
  • Ability to manage, improve, and design processes and standard operating procedures, including managing KPIs and SLAs to monitor and enhance service quality and process integrity
  • Can work well under pressure and multi-task with a sense of urgency
  • Proactive to escalate issues and drive change on process
  • Deliver results and able to meet tight deadlines
  • Ability to collaborate with team members within and outside of own team
What we offer:
  • Programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
  • Access to an array of learning and development resources to help broaden and deepen your skills and knowledge
  • A variety of programs that help employees balance their work and life

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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