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This role is part of Citi’s Lending Operations Team and involves managing loan documentation and processing tasks, including transaction processing and reconciliation, minimizing risks, and improving processes. The position offers exposure to financial services operations, with benefits designed for employee well-being, growth, and work-life balance.
Job Responsibility:
Manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process
Independently process and close loans within a complex loan operations environment
Provide day-to-day loan transactional processing, including booking cash transactions and making payments, performing loan reconciliations, input of general ledger entries and complex calculations
Interaction with other counterparties around positions and outstanding balances/claims
Support expansive and diverse array of products/services
Follow established procedures to identify and resolve problems related to loan documentation/processing activities
Make recommendations to management to support process improvement
Resolve problems by identifying and selecting solutions through technical experience
Design and analyse moderately complex loan documentation reports
Make evaluative judgments based on analysis of information
Minimize risk to the bank by understanding and monitoring errors
Timely management and escalation of all requests and issues related to loan processing
Direct interaction with external customers
Utilize communication, interpersonal, and diplomacy skills to interact with colleagues and stakeholders
Requirements:
Reasonable knowledge of the Business Processes, Systems and Tools used in the Loan Servicing Process
Demonstrate understanding of Loan Processes, Procedures, Products and Services
General awareness of managing, preparing, and reviewing loan documentation
Adequate ability to identify, mitigate, manage, resolve, and escalate risks and issues
Awareness of risk types, policies and control measures and processes
Comply with applicable laws, rules, and regulations, and adhering to Policies
What we offer:
Generous holiday allowance starting at 27 days plus bank holidays, increasing with tenure
Discretional annual performance related bonus
Private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to learning and development resources
Business casual workplace with hybrid working model
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