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Loan Documentation and Processing Intermediate Analyst

https://www.citi.com/ Logo

Citi

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Location:
United Kingdom , London

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

This role is part of Citi’s Lending Operations Team and involves managing loan documentation and processing tasks, including transaction processing and reconciliation, minimizing risks, and improving processes. The position offers exposure to financial services operations, with benefits designed for employee well-being, growth, and work-life balance.

Job Responsibility:

  • Manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process
  • Independently process and close loans within a complex loan operations environment
  • Provide day-to-day loan transactional processing, including booking cash transactions and making payments, performing loan reconciliations, input of general ledger entries and complex calculations
  • Interaction with other counterparties around positions and outstanding balances/claims
  • Support expansive and diverse array of products/services
  • Follow established procedures to identify and resolve problems related to loan documentation/processing activities
  • Make recommendations to management to support process improvement
  • Resolve problems by identifying and selecting solutions through technical experience
  • Design and analyse moderately complex loan documentation reports
  • Make evaluative judgments based on analysis of information
  • Minimize risk to the bank by understanding and monitoring errors
  • Timely management and escalation of all requests and issues related to loan processing
  • Direct interaction with external customers
  • Utilize communication, interpersonal, and diplomacy skills to interact with colleagues and stakeholders

Requirements:

  • Reasonable knowledge of the Business Processes, Systems and Tools used in the Loan Servicing Process
  • Demonstrate understanding of Loan Processes, Procedures, Products and Services
  • General awareness of managing, preparing, and reviewing loan documentation
  • Adequate ability to identify, mitigate, manage, resolve, and escalate risks and issues
  • Awareness of risk types, policies and control measures and processes
  • Comply with applicable laws, rules, and regulations, and adhering to Policies
What we offer:
  • Generous holiday allowance starting at 27 days plus bank holidays, increasing with tenure
  • Discretional annual performance related bonus
  • Private medical insurance packages
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to learning and development resources
  • Business casual workplace with hybrid working model

Additional Information:

Job Posted:
November 25, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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