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The Loan Doc & Proc Assoc Analyst is a developing professional role. This role identifies policy and applies specialty knowledge in monitoring and assessing processes and data. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. Individual must be accountable, ethical, results oriented, trustworthy, and credible.
Job Responsibility:
Manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process
Independently process and close loans within a complex loan operations environment
Provide day-to-day loan transactional processing which may include booking cash transactions and making payments, performing loan reconciliations, input of general ledger entries and (complex) calculations
Possible interaction with other counterparties around positions and outstanding balances/claims
Support an expansive and/or diverse array of products (risk and control) /services
Follow established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research
Make recommendations to management to support process improvement
Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents
Design and analyse moderately complex loan documentation reports to satisfy management requirements, support/control activities, and the launch of products/services
Make evaluative judgments based on the analysis of factual information, and provides assistance in the implementation of loan documentation process improvements
Minimize risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to suggest solutions to reduce errors, and to adhere to audit and control policies
Timely management and escalation of all requests and issues related to loan processing
Have direct interaction with external customers to disseminate or explain information
Demonstrate an intermediate level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams
Demonstrate an excellent knowledge of Bank related systems
Utilize communication, diplomacy and interpersonal skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while sensitive to audience diversity
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
0-2 years of experience
Basic knowledge of Business Processes, Systems and Tools used in the Loan Process
Demonstrate understanding of Loan Processes, Procedures, Products and Services
General awareness of managing, preparing, and reviewing loan documentation
Able to identify, mitigate, manage, resolve, and escalate risks and issues
Awareness of risk types, policies and control measures and processes
Comply with applicable laws, rules, and regulations, and adhering to Policies
Bachelor’s/University degree or equivalent experience
What we offer:
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Discretionary and formulaic incentive and retention awards