Loan Documentation and Processing Analyst Job at Citi (London)

Loan Documentation and Processing Intermediate Analyst

This role is part of Citi’s Lending Operations Team and involves managing loan d...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Reasonable knowledge of the Business Processes, Systems and Tools used in the Loan Servicing Process
Demonstrate understanding of Loan Processes, Procedures, Products and Services
General awareness of managing, preparing, and reviewing loan documentation
Adequate ability to identify, mitigate, manage, resolve, and escalate risks and issues
Awareness of risk types, policies and control measures and processes
Comply with applicable laws, rules, and regulations, and adhering to Policies

Job Responsibility

Manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process
Independently process and close loans within a complex loan operations environment
Provide day-to-day loan transactional processing, including booking cash transactions and making payments, performing loan reconciliations, input of general ledger entries and complex calculations
Interaction with other counterparties around positions and outstanding balances/claims
Support expansive and diverse array of products/services
Follow established procedures to identify and resolve problems related to loan documentation/processing activities
Make recommendations to management to support process improvement
Resolve problems by identifying and selecting solutions through technical experience
Design and analyse moderately complex loan documentation reports
Make evaluative judgments based on analysis of information

What we offer

Generous holiday allowance starting at 27 days plus bank holidays, increasing with tenure
Discretional annual performance related bonus
Private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to learning and development resources
Business casual workplace with hybrid working model

Fulltime

Loan Settlements Analyst

The Loan Settlements Analyst role involves managing and reviewing loan documenta...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Loans experience desirable
Relevant experience
Can work well under pressure and multi-task with a sense of urgency
Proactive to escalate issues and drive change on process
Deliver results and able to meet tight deadlines

Job Responsibility

Manage and review loan documentation
Provide support to tasks related to the loan process
Independently process and close loans within a complex loans operation environment
Apply professional judgment and data analysis tools
Prepare reports and present findings to management
Design and analyze complex reports
Support the implementation of projects by applying project management skills
Interpret data and make recommendations for the launch of new products/services
Identify policy gaps and suggest policy improvements
Minimize risk by adhering to procedural requirements

What we offer

Generous holiday allowance starting at 27 days plus bank holidays increasing with tenure
Discretional annual performance-related bonus
Private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to a learning and development resources
Hybrid working model (up to 2 days working from home per week)

Fulltime

Loan Payment Senior Analyst

The Loan Payment Senior Analyst – Assistant Vice President is responsible for ov...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5+ years of experience in loan payment operations, banking, or financial services, with a strong focus on loan payment processing
In-depth knowledge of SWIFT messaging (MT103, MT202, etc.), ISO 20022, international banking systems and their operational flows
Reasonable knowledge of corporate and agency loan processes, procedures, products and services
Experience with Citi payment applications, understanding of US sanctions and managing reconciliation break
Proven track record of driving process improvements and operational efficiency
Strong leadership and skills with the ability to motivate and develop staff
Excellent analytical and problem-solving abilities
Solid understanding of payment regulations, compliance requirements, and risk management principles
Effective communication (verbal and written) and interpersonal skills
Ability to work independently with minimal supervision, exercising sound judgement, initiative and a high level of ownership in managing tasks and responsibilities

Job Responsibility

Lead, mentor, and coach a team of loan payment specialists, fostering a collaborative and high-performing environment
Conduct regular performance reviews including objective-setting, driving staff training and development needs
Review workload distribution for the team, ensuring optimal resource allocation and coverage
Promote a culture of continuous improvement, accountability, and customer focus within the team
Oversee the day-to-day operations of both corporate and agency payment processing, ensuring adherence to established operation manuals, service level agreements (SLAs), and regulatory requirements
Monitor loan payment queues, investigate and track payment status, resolve any payment exceptions, and escalate complex issues as necessary
Ensure the accuracy, completeness, and timeliness of all loan related payment transactions
Identify operational bottlenecks and implement process improvements to enhance efficiency and reduce risk
Produce monthly volume and KPI information as required by management and necessary presentation materials for monthly review
Ensure strict compliance with all relevant payment regulations including US and local sanctions

What we offer

Global benefits offered to workforce
Focus on well-being, growth, and work-life balance

Fulltime

Loan Operations Analyst

Loan Operations Analyst position with Robert Half focusing on reconciliation and...

Location

United States , Chicago

Salary:

90000.00 - 100000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

BS/BA in Finance, Accounting, Business Administration or a related field
1-3 years of experience, preferably in a banking/financial services environment
Bank Debt product knowledge preferred
Advent Geneva G/L experience preferred
Wall Street Office experience a plus
Proficiency with Microsoft Office Suite (particularly Excel)
Must be self-motivated, self-directed and proactive
Strict attention to detail, excellent communication skills, and strong organizational skills
Must work well under pressure and be comfortable in a fast-paced, dynamic work environment
Must demonstrate professionalism, integrity and a strong work ethic

Job Responsibility

Maintain the Reconciliation and Control functions within the Operations group
Work with offshore reconciliations team and internal/external stakeholders on a daily basis to clear breaks and ensure all cash, position and trading accounts are reconciled
Responsible for processing certain trade-related activity (fees, transfers, assignments, etc.) and fund financing (leverage facilities, subscription lines, etc.) entries in Advent Geneva general ledger
Enter trades into Wall Street Office (WSO) and trade capture systems
Set up Agency deals in WSO Agent and assist with other loan operation interfaces with IHS Market services
Update and maintain reference data within the security master application for all securities/contracts applicable to the middle market direct lending strategy
Review transaction documentation to ensure completeness and accuracy within the loan systems
Ensure all loans are rolled and correct rates are set for the next accrual period
Serve as bridge between Loan Operations (upstream) and Finance/Accounting (downstream) teams
Coordinate and work with outside service providers (servicers, agents, auditors, custodians, third party administrators, etc.) as needed

What we offer

medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan
free online training

Fulltime

Loan Operations Analyst

The Loan Doc & Proc Assoc Analyst is a developing professional role. This role i...

Location

United States , New Castle; Irving

Salary:

48840.00 - 68160.00 USD / Year

Citi

Expiration Date

January 24, 2026

Requirements

0-2 years of experience
Basic knowledge of Business Processes, Systems and Tools used in the Loan Process
Demonstrate understanding of Loan Processes, Procedures, Products and Services
General awareness of managing, preparing, and reviewing loan documentation
Able to identify, mitigate, manage, resolve, and escalate risks and issues
Awareness of risk types, policies and control measures and processes
Comply with applicable laws, rules, and regulations, and adhering to Policies
Bachelor’s/University degree or equivalent experience

Job Responsibility

Manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process
Independently process and close loans within a complex loan operations environment
Provide day-to-day loan transactional processing which may include booking cash transactions and making payments, performing loan reconciliations, input of general ledger entries and (complex) calculations
Possible interaction with other counterparties around positions and outstanding balances/claims
Support an expansive and/or diverse array of products (risk and control) /services
Follow established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research
Make recommendations to management to support process improvement
Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents
Design and analyse moderately complex loan documentation reports to satisfy management requirements, support/control activities, and the launch of products/services
Make evaluative judgments based on the analysis of factual information, and provides assistance in the implementation of loan documentation process improvements

What we offer

Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Discretionary and formulaic incentive and retention awards

Fulltime

Finance Solutions Intermediate Analyst

The Fin Solutions Intmd. Analyst is a developing professional role. Deals with m...

Location

Philippines , Taguig

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-5+ years of experience
Proficient knowledge of how the team interacts with others in accomplishing the goals of the area
Has working knowledge of industry practices and standards
SME knowledge of any financial products such as Derivatives, Securities, SFTs, Loans, Deposits, Cash, etc
Proficient use of Microsoft Applications (PowerPoint, Access, Word), especially MS Excel with strong background in Lookups and Pivot Tables
Experience in information management or sourcing within testing environments
Background in regulatory reporting or compliance documentation
Experience working with SMEs to gather necessary documentation
Familiarity with systems and databases used for documentation management
Advanced English Skills Required

Job Responsibility

Contributes to the design, roll-out and governance of financial solutions
Participates in formulating and setting strategic direction for the process, organization and architecture covering Finance across Citi businesses, products, functions and locations
Assists in setting business and information architecture standards for Finance
Plays a part in settling and operating necessary forums and frameworks to establish and govern policies and starts for global Finance processes
Participates in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications
Identifies and resolves problems using autonomous judgment
Implements workflow or process change and redesign, and uses a thorough knowledge of the specific function
Accountable for regular reporting or process administration as 'owner'
Assists in the management of one or more processes, reports, procedures or products
Performs other duties and functions as assigned

What we offer

Access to telehealth options, health advocates, confidential counseling
Expanded Paid Parental Leave Policy
Resources to manage financial well-being
Access to learning and development resources
Generous paid time off packages
Resources and tools to volunteer in the communities

Fulltime

Business Analytics Lead Analyst

Citibank, N.A. seeks a Business Analytics Lead Analyst for its Fort Lauderdale, ...

Location

United States , Fort Lauderdale

Salary:

131477.00 USD / Year

Citi

Expiration Date

February 13, 2026

Requirements

Master’s degree, or foreign equivalent, in Business Administration, Management, Finance or related field and 4 years of experience as Business Analytics Lead Analyst, Trade Sales Officer, Cash & Trade Process Analyst, Cash & Trade Process Intermediate Analyst or related position involving strategy development and project management for business operations at a global financial services institution
Alternatively, a Bachelor’s degree in the stated fields and 6 years of specified progressive, post-baccalaureate experience
4 years of experience must include: Formulating cross-area initiatives and programs from conception to completion for Brazil
Overseeing executable strategies related to Trade products including Export Credit Notes, Pre-Payment Note, Advances on Export Exchange Contracts, LAW 4131, Import Finance, Offshore Loan, and Supplier Finance
Developing recommendations for operational process improvements
Defining and managing metrics and KPIs
Defining operations and technology funding prioritization, Technology book of work and programs management in accordance with PMBOK guidelines
Working with banking transactions and data management software tools and systems
Managing reporting processes
Up to 5% international and domestic travel required

Job Responsibility

Analyze product transaction practices and procedures, including transactions of highly structured derivatives, to assess operational efficiencies and completeness
Enhance operational quality and efficiency throughout LATAM by eliminating time-consuming and error-prone manual workflows, reducing non-standardized documentation and exposure to compliance risks, improving protections against fraud, and keeping pace with industry practice standards and technologies
Define and manage metrics and KPIs and contribute to directional strategy development for Citi’s Latin America Markets Operations business, ensuring strategic coherence across the region
Analyze multiple sources of data and develop recommendations on high-priority initiatives including the annual strategic plan, following project management body of knowledge (PMBOK) guidelines
Formulate and shepherd cross-franchise initiatives and programs from conception to completion, including strategies related to Trade products including Export Credit Notes (NCE), Pre-Payment Note (PPE), Advances on Export Exchange Contracts (ACC/ACE), LAW 4131, Import Finance (Finimp), Offshore Loan, and Supplier Finance
Apply knowledge of banking transactions and data management software tools and systems and establish best practices for decision management organizations including LATAM
Maintain local, regional and global strategic initiatives aligned and assess local strategies for inerrant and eminent risks
Analyze the business-critical milestone reporting process and other reporting, ensuring quality, efficiency and accuracy of the reporting process
Collaborate to develop communication strategy for the department
Facilitate development of communication materials and their presentations to management and stakeholders

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards

Fulltime

Insurance Analyst

We are looking for a detail-oriented Insurance Analyst to join our team in Glen ...

Location

United States , Glen Allen

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2–4 years of experience in multifamily loan servicing, escrow administration, asset management, or housing finance operations
Strong understanding of rental housing finance, loan servicing practices, and escrow structures
Proficiency in accounts payable, accounts receivable, and account reconciliation
Knowledge of fair housing regulations and housing finance policies
Experience with loan administration, servicing, and review processes
Exceptional organizational skills and attention to detail
Familiarity with housing choice vouchers, supportive housing, and multifamily housing operations
Ability to analyze complex financial documentation and ensure compliance with regulations

Job Responsibility

Administer and monitor rental housing escrow accounts to ensure accurate processing and compliance
Oversee the servicing of insurance policies for the rental housing portfolio, including verification of coverage and documentation
Review loan agreements and ensure adherence to regulatory and organizational standards
Conduct detailed analysis of escrow structures and rental housing finance processes
Collaborate with internal teams to ensure proper reconciliation of accounts and billing functions
Maintain accurate records of accounts payable and receivable transactions
Perform account reconciliations to support financial accuracy and reporting
Evaluate compliance with fair housing regulations and housing finance policies
Support multifamily housing operations by managing loan servicing and administration tasks
Ensure timely and efficient processing of escrow transactions and housing finance documentation

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Loan Documentation and Processing Analyst

Citi

Location:
United Kingdom , London

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 22, 2026

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