Loan closer - Support specialist

• Conduct thorough post-closing reviews for mortgage loans to verify documents are accurate, complete, and ready for sale or portfolio retention
• Examine title work, recorded mortgage packages, and trailing documents, then categorize and index materials correctly for file maintenance
• Monitor outstanding conditions and missing paperwork, following up with the appropriate parties to obtain needed items promptly
• Enter and upload finalized loan documents into applicable loan origination and imaging platforms while maintaining organized records
• Coordinate the delivery of collateral packages to investors or secure storage locations based on file requirements
• Maintain daily status reporting for open post-closing items and elevate aged exceptions that remain unresolved beyond established timeframes
• Apply bank procedures, investor rules, and regulatory standards throughout the post-closing process to support compliant loan files

• Prior experience supporting mortgage closing, post-closing, or loan documentation processes within a financial services environment
• Working knowledge of mortgage loan files, including recorded documents, title policies, and trailing documentation
• Experience using loan origination or mortgage processing systems, including familiarity with Encompass
• Strong organizational skills with the ability to manage multiple files and follow up on outstanding items consistently
• High attention to detail and accuracy when reviewing documentation and maintaining records
• Ability to communicate effectively with internal teams and external partners to resolve file deficiencies
• Understanding of compliance expectations related to bank policy, investor requirements, and mortgage documentation standards

Potential for a long-term role

• Medical, vision, dental, and life and disability insurance
• Eligibility to enroll in company 401(k) plan