Loan Administrator

• Oversee the collection and processing of tickler and exception items to ensure compliance and minimize risk
• Review loan payments, advances, account maintenance, and rate changes daily, escalating issues to management as needed
• Collaborate with Loan Closers to secure approvals and resolve exception items according to procedural guidelines
• Maintain organized and audit-ready documentation for tickler and exception items
• Update tracking systems with required dates and information for tickler items upon receipt
• Verify insurance policies tied to loans meet organizational standards for coverage and deductibles
• Issue force-placed insurance letters for expired policies and track communications with borrowers
• Process loan payments, advances, and reconciliations for direct and participated loans
• Calculate loan payoff amounts and verify balances with each payment received
• Manage wire transfers in compliance with company policies and maintain accurate logs for daily transactions

• Proven experience in loan operations, banking, or financial services
• Strong organizational skills with the ability to manage documentation and prioritize tasks
• Excellent communication and customer service abilities
• Familiarity with insurance requirements related to loan collateral
• Proficiency in Microsoft Office and loan tracking software
• Ability to maintain accuracy while working under deadlines
• Knowledge of loan underwriting and administration processes
• Experience with Community Development Block Grant (CDBG) programs is preferred

Experience with Community Development Block Grant (CDBG) programs

• Medical insurance
• Vision insurance
• Dental insurance
• Life and disability insurance
• Eligibility to enroll in company 401(k) plan