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Robert Half Logo Robert Half · Banking

Loan Administrator

United States, Austin Employment contract · Job Posted May 28, 2026
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Job Description

We are looking for a detail-oriented Loan Administrator to support mortgage-related operations for a Contract position based in Austin, Texas. This role is ideal for someone who can manage loan records accurately, communicate professionally with borrowers and internal stakeholders, and help keep documentation and servicing activities on track. The position focuses on administrative coordination, compliance-minded file management, and day-to-day support for loan processing and servicing functions.

Job Responsibility

  • Review insurance records to confirm property coverage remains active and up to date throughout the loan lifecycle
  • Examine loan files and related activity to help ensure documentation and processes align with applicable standards and internal requirements
  • Prepare and assess loan materials, identifying when an account may require renewal, extension, or modification follow-up
  • Distribute payment receipts in a timely manner and maintain accurate records of outgoing correspondence
  • Keep loan files, funding schedules, tracking logs, and pipeline reporting organized so information is current and easy to access
  • Provide administrative and operational assistance to loan officers while addressing questions with professionalism and accuracy
  • Manage incoming department phone calls and direct requests efficiently to support smooth daily operations

Requirements

  • Experience working with mortgage documents and loan file administration
  • Familiarity with mortgage applications and the supporting documentation required for processing
  • Working knowledge of mortgage industry practices, terminology, and standard workflows
  • Background in mortgage banking or mortgage operations in an administrative or support capacity
  • Strong attention to detail with the ability to maintain accurate records and organized files
  • Strong communication skills for handling inquiries by phone, email, and written correspondence
  • Ability to manage multiple tasks, prioritize deadlines, and follow established procedures consistently

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training
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