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Loan Admin Officer

United States, Carmel · Job Posted May 16, 2026
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Job Description

Alter Domus is currently seeking a new Loan Administration Analyst to join our Credit and Structured Products team at our Carmel, IN office. JOB DESCRIPTION: Proactively and accurately identify incoming agent notices; Collaborate with Loan Administrators to interpret, problem-solve and to help better understand loan related information in order to successfully identify notices or resolve exceptions; Communicate clearly and efficiently with agent banks to confirm and obtain loan notices; Assist internal teams with various projects; and Perform data entry using specialized software applications.

Job Responsibility

  • Proactively and accurately identify incoming agent notices
  • Collaborate with Loan Administrators to interpret, problem-solve and to help better understand loan related information in order to successfully identify notices or resolve exceptions
  • Communicate clearly and efficiently with agent banks to confirm and obtain loan notices
  • Assist internal teams with various projects
  • Perform data entry using specialized software applications

Requirements

  • Basic knowledge of loan operations and/or customer service a plus
  • Associate or bachelor’s degree in a business-related field is a plus but not required
  • High proficiency and accuracy in high volume data entry environment
  • Deadline-driven with exceptional attention to detail required
  • Responsive, friendly, professional and proactive communication
  • Ability to quickly learn new concepts and computer programs

Nice to have

  • Basic knowledge of loan operations and/or customer service
  • Associate or bachelor’s degree in a business-related field

What we offer

  • Support for professional accreditations
  • Flexible arrangements
  • Generous holidays
  • Additional day off for your birthday
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • Opportunity to invest in our growth and success through our Employee Share Plan
  • LinkedIn Learning access
  • Employee Assistance Program

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