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The Load Out Technician is responsible for remotely loading finished product shipment from the facility, entering new truck data and processing of paperwork in the case of a system failure and other duties to ensure a safe, clean, and orderly work environment. A key focus of this role is providing exceptional service and communication to truck drivers and other logistics partners to ensure smooth, professional interactions throughout the loading process. This role is 12-hour shift that includes 2 weekends per month with overtime and generous time off. Rotation every 3 weeks between day (6 am - 6 pm) and night (6 pm- 6 am).
Job Responsibility:
Understand and execute duties for loading of trucks from a remote location
Deliver a positive and professional customer experience while managing throughput and timing.
Complete and document daily inspections, escalating any deficiencies, and ensure safe, compliant operations.
Support troubleshooting of process and equipment issues. Ensures the correct qualified individuals are involved
Requirements:
High school diploma or GED required
Bilingual (Spanish) is highly preferred
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Data entry skills
Good people skills, problem-solving abilities, empathy for others and a willingness to work together toward the common good.
Good written and verbal communication skills
Basic math skills
What we offer:
100% covered Medical, Dental, and Vision
401K with company match, immediate vesting
Paid time off (non-rotational roles), 15+ company paid holidays