Lms Coordinator

• Support the effective administration and ongoing development of MacIntyre's Learning Management System
• Work with colleagues across MacIntyre to help them use the system confidently and efficiently
• Respond to and resolve queries through the LMS, Zoho helpdesk and related platforms
• Support the Learning and Development Team with accurate records, reports, data and management information
• Work with external system providers to support system configuration, site security and improvements
• Help maintain and update information across systems including Totara, OneFile, City & Guilds and relevant funding portals
• Support managers, area administrators and internal colleagues with learning and development activity
• Spot opportunities to improve processes, strengthen data quality and make systems easier to use
• Provide wider administrative and digital adoption support to the Learning and Development Team as required

• Strong attention to detail and confidence working with data and confidential information
• Good IT and digital skills, including Microsoft Office, Excel, Outlook and Teams
• Experience of using, administering or supporting digital systems, ideally including an LMS or similar platform
• A calm, helpful and professional approach to supporting colleagues and resolving queries
• The ability to produce accurate reports, records and management information
• A proactive approach to spotting improvements and making processes easier for others
• Good communication skills and the ability to build positive working relationships
• GCSE Maths and English, or equivalent
• You need to be a driver with business insurance.

Experience of Learning Management Systems, OneFile, City & Guilds Walled Garden, Adult Social Care data platforms or funding portals would be helpful, but is not essential.

• Six weeks' annual leave including statutory public holidays
• Workplace Pension scheme – MacIntyre will contribute 3% of your salary to all eligible employees
• MacIntyre Staff Savings Scheme
• Employee Assistance Plan (EAP) to support your health and wellbeing
• Health Cash Plan which provides money back on core health treatments such as: optical, dental, physiotherapy, chiropody (at reduced cost)
• MacIntyre Sick Pay (qualifying period)
• Life assurance scheme offering valuable benefits to your dependents
• MacIntyre Rewards Scheme which recognises and rewards staff
• MacIntyre Perks which offers up to 6% discount off leading retailers including Tesco, Curry/PC World, Costa and many more
• Access to the Blue Light Card which offers thousands of amazing discounts online and on the high street for emergency and social care staff
• Enhanced DBS Certificate (cost paid by MacIntyre)