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LLMOps Engineer

Canada, Toronto 140000.00 - 160000.00 CAD / Year · Job Posted February 24, 2026
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Job Description

We are seeking an experienced and highly skilled LLMOps Engineer to join our team at Thrive. This newly created role will be responsible for deploying, optimizing, and scaling large language model (LLM) applications across our platform. The successful candidate will own the operational backbone of our AI-driven products, ensuring performance, reliability, and cost-efficiency while collaborating closely with our AI and engineering teams. If you are someone who thrives in fast-paced environments, enjoys building scalable AI infrastructure, and is excited about shaping the future of LLM capabilities at Thrive, this is the role for you.

Job Responsibility

  • Lead LLM infrastructure efforts across multiple engineering teams, ensuring scalable, secure, and efficient delivery of AI-powered features
  • Design, build, and maintain production-grade systems for deploying and managing LLMs, including versioning, A/B testing, and rollback strategies
  • Collaborate with the AI team to implement prompt management systems, prompt versioning, and token optimization strategies
  • Monitor and optimize inference latency, throughput, caching strategies, and multi-provider cost management (OpenAI, Anthropic, AWS Bedrock, etc.)
  • Develop observability pipelines including quality metrics, evaluation workflows, error monitoring, and user feedback loops
  • Implement and maintain Retrieval-Augmented Generation (RAG) systems, embedding pipelines, and vector database operations
  • Support fine-tuning workflows and manage model registries for both proprietary and open-source models
  • Implement AI safety guardrails, content filtering, and compliance measures to ensure responsible deployment
  • Support general DevOps initiatives ~10% of the time, including CI/CD improvements and cloud infrastructure updates
  • Maintain thorough documentation of all LLM infrastructure, processes, and best practices

Requirements

  • 3+ years of experience in LLMOps, MLOps, or similar production-focused AI/ML roles
  • Strong Python programming skills and familiarity with LLM libraries and frameworks
  • Hands-on experience with LLM providers (OpenAI, Anthropic, AWS Bedrock, Azure, Vertex, Databricks)
  • Experience with vector databases such as Pinecone, Weaviate, Qdrant, or Chroma
  • Knowledge of model serving tools (vLLM, TGI, Ray Serve)
  • Proficiency with Docker, Kubernetes, and cloud environments (AWS preferred)
  • Familiarity with prompt engineering, token optimization, chain-of-thought approaches, and evaluation metrics
  • Experience with LLM-specific tooling (LangSmith, Weights & Biases, Phoenix, MLflow)
  • Ability to troubleshoot LLM issues such as latency improvements, hallucination mitigation, and context window strategies
  • Strong communication skills with both technical and non-technical stakeholders

Nice to have

  • Experience with open-source LLMs (Llama, Mistral, etc.)
  • Knowledge of advanced RAG techniques including hybrid search and re-ranking
  • Exposure to agent frameworks and real-time LLM applications
  • Background in traditional MLOps, data engineering, or multimodal models
  • Experience with Ruby on Rails
  • Understanding of AI safety and alignment principles

What we offer

  • 3 weeks paid vacation + 1-week holiday shutdown
  • Health insurance & wellness coverage
  • Yearly Learning & Development Allowance
  • Yearly Workspace Allowance

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