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Age UK Lancashire’s Living Well Support Service provides invaluable support to clients over the age of 18, helping them attain or regain independence after a hospital stay or prolonged illness. Our service is integral to supporting hospital discharges, preventing unnecessary hospital admissions, and may reduce the need for residential care. In the last 12 months, the service has supported over 9,000 people across the County.
Job Responsibility:
Promote independent living and coordinate referrals from a variety of sources within the Living Well Service
Manage a team of Wellbeing Workers, scheduling and overseeing their work, providing support as required, and ensure service delivery targets are achieved
Use a solutions focused approach to ensure that people can access the help that they need when they need it, either from Age UK Lancashire or from other community-based support
Requirements:
Excellent communication skills, both verbal and written, with an ability to build relationships internally and externally
Ability to demonstrate effective decision-making and problem-solving skills
Ability to maintain professional boundaries
Strong organisational skills with an ability to prioritise workloads to meet deadlines
Ability to use digital skills to enable you to manage your time efficiently and effectively
Hold a full valid driving licence and use of a car for business purposes
What we offer:
Full training and comprehensive induction
A friendly and inclusive culture
25 days annual leave + bank holidays, increasing to 30 with length of service
Workplace pension scheme
Access to Employee Assistance Programme
Staff discount card for hundreds of High Street shops and online services
Blue Light card eligibility
Travel expenses will be paid for all journeys required for work, excluding travel from home to base
Hospital metered parking will also be paid for costs incurred carrying out your role