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This role draws upon the worker’s personal experience as a parent, carer, or family member of a child with emotional or mental health challenges. Families engaging with the inpatient unit are often navigating a hospital admission for the first time and are likely to be in a period of acute stress, uncertainty, and emotional overwhelm.
Job Responsibility:
Providing compassionate, trauma-informed, and recovery-focused support to parents and carers
Helping them feel heard, understood, and connected during this vulnerable period
Working collaboratively with clinicians and other team members
Providing one-on-one peer support and facilitates family/carer group discussions to promote emotional wellbeing, shared understanding, and empowerment
Effectively communicating and skills and engaging with families, carers, and supporters in everyday, non-clinical language
Requirements:
Recognition and understanding of personal experiences in crises as a parent, with the ability to use these experiences to provide empathetic and hope-inspiring support to others
A strong understanding of the Victorian public mental health system, including contemporary trends and issues from a lived experience family/carer viewpoint
Demonstrated understanding of and empathy for the broad impact of mental illness on consumers, carers, and families
Ability to work collaboratively within a multidisciplinary team, including expressing own viewpoints respectfully and valuing the perspectives of others
Basic proficiency in computer skills to support documentation and communication requirements
Excellent communication and interpersonal skills, with the ability to develop and maintain effective working relationships with consumers, families/carers, colleagues, clinical staff, and other health and welfare service
What we offer:
Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation
A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
Onsite childcare at Austin Hospital, easy access via public transport and car parking options