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Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Lived Experience and Involvement Coordinator - £27,051 - £28,900 per annum pro rata to £10,966.80 - £11,716.22 (Salaries vary depending on experiences) Hours – Part-Time, 15 hours per week, Monday to Friday Department – Adult Service Delivery Location – AG Palmer House, Littlemore, Oxfordshire What You’ll Be Doing: Response are recruiting for a Lived Experience and Involvement Coordinator within Adult Service Delivery. You will be Responsible for forming and maintaining relationships with partners, including the Senior Management Team for the Oxford Mental Health Partnership. Support and participation work across adult mental health services projects, bringing insight from a Lived Experience perspective. Work within Responses’ participation strategy and develop a work plan to ensure consistent good practice is in place to enable participation, involvement and coproduction across adult services. Ensure positive communication and support between partners and other agencies, being a representative for Response across the partnership. Response is a leading mental health charity with over 50 years of experience in delivering services in Oxfordshire and the wider Thames Valley. Recognising the voice of the client, and their family, friends and carers is critical to achieving excellent outcomes and acknowledging the power of the service users’ voice in making a difference. If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! Overall job responsibility: -Further detail can be viewed in the Job Description. Some of the core duties include: Drawing on lived experience of mental health to provide insights into allocated projects within Response and the Oxfordshire Mental Health Partnership. To build relationships with members of the Oxford Mental Health Partnership, including the Senior Management Team and the Partnership Management Group. Support operational and strategic decision-making across the partnership. To work as part of a team with an assigned line manager and to focus on the direct needs of the organisation regarding building relationships and empowering service users. Using their expertise to drive change and deliver high-quality services with the people that we support at the heart of our decision-making. Develop working relationships with managers across adult services and ensure standards are met within their services. To positively promote independent living of service users through role-modelling individual recovery journeys, providing hope. Attend all mandatory training and complete the certificate within the timeframe agreed with the line manager based on the number of working hours. Undertake any other duties which may reasonably be regarded as within the nature of the duties and responsibilities/band of the post as defined, subject to the proviso that normally any changes of a permanent nature shall be incorporated into an updated job description Follow and adhere to all company policies and procedures. Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People. Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and boundaries, including equal opportunities.
Job Responsibility:
Drawing on lived experience of mental health to provide insights into allocated projects within Response and the Oxfordshire Mental Health Partnership
To build relationships with members of the Oxford Mental Health Partnership, including the Senior Management Team and the Partnership Management Group
Support operational and strategic decision-making across the partnership
To work as part of a team with an assigned line manager and to focus on the direct needs of the organisation regarding building relationships and empowering service users
Using their expertise to drive change and deliver high-quality services with the people that we support at the heart of our decision-making
Develop working relationships with managers across adult services and ensure standards are met within their services
To positively promote independent living of service users through role-modelling individual recovery journeys, providing hope
Attend all mandatory training and complete the certificate within the timeframe agreed with the line manager based on the number of working hours
Undertake any other duties which may reasonably be regarded as within the nature of the duties and responsibilities/band of the post as defined, subject to the proviso that normally any changes of a permanent nature shall be incorporated into an updated job description
Follow and adhere to all company policies and procedures
Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People
Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and boundaries, including equal opportunities.
Requirements:
To have lived experience of mental health challenges
To have lived experience of using mental health services
Demonstrate the importance of maintaining patient confidentiality, professional boundaries and actively promote positive role modelling
Possess, or have the desire to gain, the skills to be involved in high level meetings with senior managers across the organisation and the partnership
Have the ability or desire to learn software such as Word, Excel, Outlook, Canva, Microsoft Teams, etc.
Detailed understanding of mental health and wellbeing challenges
Demonstrates high-level of personal and professional integrity working towards Response’s vision, mission and values
Be compassionate, person-centred and have a one-team approach
Able to effectively use own initiative when appropriate and work collaboratively in a team environment
Reliable/good time keeping and ability to manage conflicting work priorities
Positive and caring attitude.
What we offer:
37 days annual leave (inclusive of bank holidays)
Blue Light card and other discounted shopping
Employee Assistance Plan - with access to free counselling
Cycle to Work Scheme (after probation)
Enhanced family friendly leave
Flexible and agile working opportunities (role dependent)
Professional qualification sponsorship and study leave
£500 refer a friend bonus scheme
Optional health cash care plan with money off prescriptions and treatments
Wellbeing hub and mental wellbeing support app – approved by NHS