CrawlJobs Logo

Live Site Operations Analyst

United Kingdom · Job Posted January 16, 2026
Apply Position
Job Link Share

Job Description

About the role: As a Live Site Operations Analyst supporting Shopify’s e-commerce platform. About the Infrastructure Engineering Group: The Infrastructure Engineering Group at Shopify is on a mission to build a reliable, trusted, intuitive, and scalable infrastructure platform that powers global commerce. Our work ensures that merchants can focus on running their businesses while Shopify developers focus on creating tools that empower them to do so. Key Technology Stack: Platform: Google Cloud Platform, Kubernetes; Storage: Google Cloud Storage, MySQL, Redis, Memcached, Elasticsearch; Data Distribution & Processing: Kafka; Programming Languages: Go, Python, Ruby; Monitoring: Grafana, Bugsnag. Team Culture: We are a passionate group of software developers committed to building the best commerce infrastructure platform. We prioritize sustainable practices and long-term success, fostering an environment of continuous learning and professional growth. If you have a growth mindset, an avid curiosity, and a desire to build planet-scale infrastructure, you'll find a fulfilling home at Shopify. About Shopify: Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries. This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

Job Responsibility

  • Monitoring Shopify’s production systems: debugging, diagnosing, and understanding the technical details behind any problems, and working with owning teams to respond, and repair problems
  • Enhancing Observability and Resiliency: Maintain tools and dashboards that provide real-time insights into system performance and ensure 24/7 commerce operations
  • Supporting Global Deployment and High-Scale Customers: Support our platform's global footprint, ensuring the success of our enterprise customers with high-scale requirements

Requirements

  • Care deeply about what you do and about making commerce better for everyone
  • Excel by seeking professional and personal hypergrowth
  • Keep up with an unrelenting pace (the week, not the quarter)
  • Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
  • Bring critical thought and opinion
  • Use AI tools reflexively as part of your fundamental workflow
  • Embrace differences and disagreement to get shit done and move forward
  • Work digital-first for your daily work

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Live Site Operations Analyst

8 matching positions

Product Security Analyst - Cyber Operations & Compliance Specialist

Entry-level position offering a fantastic opportunity to learn and grow in a sup...
Location
Location
Australia , Williamtown
Salary
Salary:
Not provided
boeing.com Logo
Boeing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Genuine interest in cybersecurity and a desire to learn
  • Solid understanding of information security practices (certifications preferred but not required)
  • Strong written and verbal communication skills
  • Willingness to work as part of a dynamic team
  • Willingness to work on site at our location in Williamtown NSW
  • Hold or have the ability to obtain a minimum NV1 Security Clearance
  • Must be willing to disclose all relevant and required information and MUST have lived in Australia, or have a checkable background, for at least the preceding Ten years
  • Applicants must be Australian Citizens to meet Defence security requirements
Job Responsibility
Job Responsibility
  • Work as part of a team responsible for implementation of information security requirements, policies, standards, guidelines and procedures
  • Monitor and analyze network traffic and event logs to identify potential threats and vulnerabilities
  • Assist in the continuous monitoring and assessment of security controls
  • Participate in vulnerability assessments and audits to identify weaknesses
  • Support incident response activities and post-incident analysis
  • Collaborate with the team to implement information security policies and procedures
  • Help create security policies, audits, and assessments in support of the maintenance of Security Accreditation documentation
What we offer
What we offer
  • Flexible working options
  • Study assistance
  • Salary packaging
  • Employee Incentive Program
  • Global opportunities
Read More
Arrow Right

Implementation Manager – HRIS / Workforce Management

Our client is seeking an experienced Implementation Manager to lead a Workforce ...
Location
Location
United States , Knoxville
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience with both Infor WFM and Workday is required
  • Hands-on experience with Infor WFM and Workday
  • Experience leading HRIS or WFM implementations or system migrations
  • Strong techno-functional knowledge of workforce management processes, including timekeeping, scheduling, and labor management
  • Prior team leadership experience
  • Strong communication and stakeholder management skills
  • 5+ years of experience in data analysis, HRIS analysis, workforce management, or a closely related function
  • Hands-on experience with HRIS implementation, conversion, database analysis, or reporting in enterprise environments
  • Working knowledge of Workday ERP and workforce management processes such as scheduling, timekeeping, labor tracking, or accrual-related analysis
  • Ability to interpret business requirements and convert them into reporting logic, functional recommendations, and data-driven solutions
Job Responsibility
Job Responsibility
  • Lead and support a team of WFM/HRIS analysts
  • Act as the main point of contact between stakeholders, IT, and implementation partners
  • Oversee project milestones, testing, deployment, and post-go-live support
  • Support requirements gathering, design validation, configuration, and data migration planning
  • Translate business needs into functional and technical requirements
  • Troubleshoot system issues and guide resolution efforts
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Senior Professional Billing And Claims Analyst

Our client is seeking a Senior Professional Billing and Claims Consultant for a ...
Location
Location
United States , Des Moines
Salary
Salary:
50.00 - 55.00 USD / Hour
medasource.com Logo
Medasource
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of Epic Professional Billing and/or Claims experience in a healthcare environment
  • Strong understanding of Charge Router, payments & remittance workflows, claims processing, denial management, and revenue cycle operations
  • Experience supporting new Epic site implementations and go-live activities, including workflow validation, build review, and operational readiness
  • Knowledge of Rural Health billing, Critical Access Hospital Method II billing, and Provider-Based billing
  • Experience supporting Epic upgrades, including review and analysis of Nova Notes, system testing, and workflow impact assessments
  • Proven ability to troubleshoot and resolve complex ticketing and workflow issues
  • Experience mentoring or leading junior staff members, providing knowledge transfer and workflow guidance
  • Strong communication, organizational, and stakeholder management skills
  • Epic Professional Billing and Claims Certifications
Job Responsibility
Job Responsibility
  • Provide senior-level support for Epic Professional Billing and Claims operations, including configuration, troubleshooting, and optimization of Charge Router and related billing workflows
  • Support payments and remittance workflows, including payment posting, reconciliation, denial analysis, and remittance troubleshooting
  • Investigate and resolve complex billing, claims, and revenue cycle tickets within established SLA timelines
  • Partner with operational and technical teams, as well as third-party vendors, to improve billing efficiency, claims accuracy, and reimbursement outcomes
  • Support new Epic site implementations, including pre-implementation planning, workflow validation, build review, operational readiness, integrated testing, defect resolution, and end-user support during go-live stabilization
  • Assist with cutover planning and post-go-live optimization activities
  • Provide subject matter expertise in Rural Health Clinic (RHC) billing, Critical Access Hospital (CAH) Method II billing, and Provider-Based Billing workflows
  • Ensure workflows and configurations align with regulatory and reimbursement requirements, supporting operational teams in identifying compliance risks and reimbursement optimization opportunities
  • Participate in Epic upgrade activities, including review and analysis of Nova Notes, system testing and validation, workflow impact assessments, and coordination of upgrade-related changes
  • Recommend system enhancements and operational improvements based on Epic best practices and organizational needs
What we offer
What we offer
  • Competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage
  • 401k plan with company match fully vested after eligibility
  • Paid time off, sick time, and paid company holidays
  • Employee Assistance Program (EAP) providing virtual counseling, financial services, legal services, life coaching
  • Fulltime
Read More
Arrow Right

Supply Chain Operation Analyst

Our client are a newly independent, global leader in the frozen dessert and conf...
Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
July 26, 2026
Flip Icon
Requirements
Requirements
  • Experience in areas such as warehouse operations, inventory management, demand/supply planning, or order fulfillment
  • Exposure to Order-to-Deliver (OtD), Supply Chain, or Procure-to-Pay (S2P) processes
  • Experience supporting ERP/system implementations or business transformation initiatives is an advantage
  • Experience working in FMCG or fast-paced operational environments is preferred
  • Basic understanding of supply chain processes, including planning, warehousing, transportation, and procurement
  • Familiarity with master data concepts and their impact on operations
  • Proficiency in Microsoft Excel (data tracking, reconciliation, reporting)
  • Familiarity with ERP systems (e.g., SAP) is an advantage
  • Experience with reporting tools or dashboards is preferred
  • Strong coordination and organizational skills, with ability to manage multiple workstreams and deadlines
Job Responsibility
Job Responsibility
  • Support readiness: help prepare demand/supply planning, warehousing, logistics, and procurement functions for transition
  • Cross-functional alignment: coordinate with Finance, IT, Customer Service, and Procurement to keep deployment timelines on track
  • Track progress: maintain action logs, risk registers, and readiness trackers
  • Business continuity: cover day-to-day operational tasks to maintain service levels while Subject Matter Experts (SMEs) focus on the ERP deployment
  • Data prep: clean and validate master data (materials, inventory, vendors, warehouse locations)
  • Fix data gaps: identify and resolve data errors, duplicates, or incorrect mappings
  • Baseline validation: verify current stock levels, open purchase orders, and deliveries for accurate migration
  • UAT support: assist SMEs in executing test scenarios for planning, warehouse, and logistics processes
  • Cutover tracking: monitor site readiness, transaction closures, and stock build-up
  • Stock & logistics: align inventory build-up with warehouse capacity and verify 3PL/transportation contingency plans
  • Fulltime
Read More
Arrow Right

It Functional Analyst Supply Chain

As a SAP Supply Chain Analyst, you play a key role in strengthening our internal...
Location
Location
Belgium , Aalst
Salary
Salary:
Not provided
ontex.com Logo
Ontex Peninsular
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's or Master's degree in Information Technology, Computer Science, Engineering, or Business Administration with strong IT/process orientation
  • 15-20 years of experience in SAP functional roles within Supply Chain domains (MM, PP, SD, WM, EWM, QM)
  • Experience in SD is a huge plus
  • Fluent in English
  • Proven track record in business analysis: gathering requirements, translating into functional designs, and delivering solutions in a global ERP template
  • Hands-on experience with SAP ECC and/or S/4HANA (fit-to-standard, migration projects preferred)
  • Exposure to global operations and multi-site implementations
  • Understanding of end-to-end supply chain processes (Plan, Source, Make, Deliver)
  • Knowledge of integration technologies (IDoc, RFC, APIs) and ability to work with development teams
Job Responsibility
Job Responsibility
  • Analyze supply chain business requirements and translate them into SAP designs (standard first, development only where truly needed) to deliver template-compliant solutions
  • Configure relevant SAP modules and document functional designs, test cases, and work instructions to ensure maintainable and auditable solutions
  • Participate in projects to guarantee high-quality implementation of solutions as defined in the blueprint
  • Drive changes to ensure safe deployments and controlled releases to production
  • Plan and execute testing, resolve defects, and secure sign-off to de-risk go-lives and protect operational continuity
  • Create functional/technical specifications for Integration & Development (ABAP/BTP) to enable high-quality build and smooth hand-offs
  • Contribute to the S/4HANA program (fit-to-standard, gap remediation, cutover readiness) to modernize the ERP core with minimal business disruption
What we offer
What we offer
  • high level of autonomy and flexibility
  • broad package of fringe benefits
  • Fulltime
Read More
Arrow Right

Infrastructure Engineering Lead Analyst - Vice President

The Infrastructure Lead within Process Automation Services (PAS) is a senior lea...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7-10 years of relevant IT infrastructure engineering experience, with at least 2-3 years in a team lead or senior SME capacity with direct management responsibilities
  • Proven expertise in Middleware Support on tools such as Tomcat, Apache HTTP, and IIS
  • Hands-on experience with Linux and Windows Server infrastructure, including issue resolution, patching, and performance tuning
  • Strong working knowledge of ITIL Processes for IT Service Management (ITSM)
  • managing Incidents, Requests, Changes, and Problems (preferably via ServiceNow)
  • Demonstrated experience with ServiceNow and JIRA (or equivalent ITSM tools), including Sprint management
  • Experience with monitoring tools such as AppDynamics, Splunk, Systrack, ELK, etc
  • Experience with Product Patch Management and vulnerability remediation (CVM, VA Findings, EOVS, EOL, etc)
  • Proven experience managing vendor relationships and internal SLA expectations
  • Experience interacting with both Business users and Technology/Support stakeholders
Job Responsibility
Job Responsibility
  • Serve as the primary escalation point (SME) for complex infrastructure issues across Windows, Linux server environments, including Middleware (Tomcat, Apache HTTP, IIS, etc) and OpeShift / Citi Cloud
  • Lead Root Cause Analysis (RCA) for Major Incident Management (MIM) and critical issues
  • review and approve RCA documentation before stakeholder distribution
  • Oversee and govern the health of all PAS-supported platforms: RPA Products (AutomationAnywhere, OpenSource RPA) and aligned services, Appian, Boardwalk (BW), Xceptor, VDI, and ECM
  • Ensure Daily & Weekly health checks of infrastructure and services are performed and actioned by the relevant team(s)
  • Drive automation of manual operational tasks through scripting and tooling improvements
  • Ensure team adherences to SDLC standards for product/infrastructure upgrades, hotfixes, and new builds
  • Oversee CI/CD pipeline integrations for each Product space
  • Own and govern the timely remediation of all Risk & Compliance items
  • Lead monthly identification and remediation of auditable provisions
  • Fulltime
Read More
Arrow Right

Financial Analyst

We are looking for a Financial Analyst to support the evaluation and financing o...
Location
Location
United States , Honolulu
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in project finance, infrastructure investing, energy finance, investment banking, or a related analytical environment
  • Strong financial modeling capability in Excel or Google Sheets, including scenario analysis, cash flow forecasting, and capital structure evaluation
  • Knowledge of renewable energy financing concepts, including tax incentive monetization, debt sizing considerations, and project-level return analysis
  • Ability to interpret commercial and financing documentation and identify issues that may affect transaction execution or bankability
  • Clear written and verbal communication skills with experience preparing investment memos, presentations, or other decision-support materials
  • Proficiency in financial analysis techniques such as variance analysis, ad hoc analysis, and data-driven interpretation of project performance assumptions
  • Strong organizational skills with the ability to manage multiple live opportunities, maintain accurate reporting, and keep diligence materials current
Job Responsibility
Job Responsibility
  • Develop and maintain detailed financial models for solar and storage investments, incorporating production scenarios, operating assumptions, revenue variability, and downside sensitivity analysis
  • Structure and refine funding approaches by evaluating combinations of equity, construction and permanent debt, and transferable tax credit proceeds to improve project economics
  • Assess project opportunities across different offtake and market arrangements, including merchant exposure, hedging strategies, and behind-the-meter savings structures
  • Prepare concise screening summaries and investment recommendation materials that support approval decisions and identify key risks, returns, and decision points
  • Lead coordination of cross-functional diligence activities by organizing inputs from technical, legal, commercial, and environmental stakeholders and tracking remaining conditions to close
  • Review major project agreements to determine finance ability and alignment with investor and lender expectations, including operational and site-related contracts
  • Support fundraising and transaction execution by assembling diligence materials, maintaining organized virtual data rooms, and responding to lender and investor information requests
  • Create pipeline reporting and forecasting tools that monitor deal stage, probability, timeline, and critical milestones while helping standardize modeling templates and diligence documentation
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Procurement & Purchasing Data Analyst

The Procurement & Purchasing Data Analyst will partner with Procurement, Finance...
Location
Location
United Kingdom , High Wycombe
Salary
Salary:
Not provided
content.perkinelmer.com Logo
PerkinElmer
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Technical expertise regarding data models, database design development, data mining and segmentation techniques
  • Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks)
  • Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Adept at queries, report writing and presenting findings
  • Bachelors Degree and 5+ years of relevant work experience OR
  • Associates Degree and 7+ years of relevant work experience OR
  • Highschool Diploma and 10+ years of relevant work experience
Job Responsibility
Job Responsibility
  • Interpret data, analyze results using statistical techniques and provide ongoing reports
  • Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
  • Acquire data from primary or secondary data sources and maintain databases/data systems
  • Identify, analyze, and interpret trends or patterns in complex data sets
  • Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
  • Work with management to prioritize business and information needs
  • Locate, define, and go live with new process improvement opportunities
  • Vendor Performance & Capability Insights
  • Provide visibility into vendor performance beyond individual assets - analyzing trends across asset classes, sites, and regions, including response times and resolution rates
  • Support identification of appropriate vendors when assets are not on contract, enabling comparisons based on capability, speed of response, and repeat visit rates
  • Fulltime
Read More
Arrow Right